Computer Systems Analyst

Overview In this role you support chemical safety in NCATS chemistry labs by managing the central chemical inventory system and related scientific software. You will collaborate with researchers and IT teams to deploy, maintain, and troubleshoot enterprise laboratory applications, enabling reliable data capture and analysis. You’ll coordinate with vendors for licenses and patches, and assist with electronic notebook data through ASPIRE. This is an opportunity to influence laboratory operations and data integrity in a mission-driven environment in Rockville, MD. Compensation / BenefitsMedical, Rx, Dental & Vision insurance401(k) retirement planParental leaveTuition reimbursement and professional developmentLife and AD&D insuranceFlexible spending accounts and commuter benefits ResponsibilitiesCollaborate with researchers and IT to support computerized lab systemsInstall, configure, and support enterprise scientific applications on workstationsMaintain operability of chemistry software through routine maintenance and troubleshootingProvide end-user support and issue resolution for software usersCoordinate with software vendors on licenses, upgrades, patches, and compatibilitySupport ASPIRE program data extraction and management of electronic notebooksAdminister software platforms including ELN, CBOE, ChemDraw, and MnovaPartner with SMEs to evaluate and implement software used by researchersCoordinate with IT, informatics, and vendors to patch, migrate, and upgrade database serversProvide front-end and back-end server support for laboratory systemsImplement security measures to protect data integrity and confidentiality Key requirementsBachelor's degree8+ years of specialized experience in computer systems analysis or scientific IT environmentsExperience supporting laboratories or research software systemsProven ability to install, configure, maintain, and troubleshoot enterprise scientific applicationsStrong end-user support and issue-resolution skillsAbility to collaborate with IT, informatics, stakeholders, and vendorsKnowledge of application and database server maintenance including patches, upgrades, migrationsEligibility to obtain and maintain a Federal or DoD public trust (active or eligible preferred)collaborationeffective communicationproblem-solvingPerkinElmer Electronic Lab Notebook (ELN)ChemBioOffice Enterprise (CBOE)CambridgeSoft ChemDraw