IT Computer Technician

Job Description Onboarding Technician/Warehouse AssociateNovatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.Are you a professional who has a solid background in building relationships and a passion for selling and providing best service for customers?As we grow nationwide, we have a great opportunity for an Installation Engineer supporting clients in the Dallas markets.In this role, we are looking for client-focused, technically minded professionals that can be described as diligent, passionate, intuitive, big picture thinkers, optimistic, self-motivated, adaptive, and collaborative.Your Job:Learning how to repair and troubleshoot copiers and network connectivityFollowing procedures for removal and delivery of equipmentInstalling equipment on-site and make necessary adjustmentsProviding outstanding customer service to our clientsInventory managementDemonstrates strong technical and customer relations skillsPerforms basic network connectivity / installationsAccurately diagnose, repair and maintain equipment and accessories to optimum operating condition within Novatech and manufacturers specificationsIdentify the most cost-effective troubleshooting procedureYou're Good at:Addressing customer concerns with a positive attitude while ensuring optimal outcomesLearning new things quickly and solving problemsShows interest in electronics, mechanics or computersNoticing the details and going the extra mileEffective problem solving, deductive reasoning, analytical and time management skillsWillingness to learn and be certified on productsYou Bring to Novatech:Experience resolving customer issuesA proven attendance history and a strong desire to excelCopier / printer service experience a plusA valid driver's licenseProfessional appearance and demeanorProficient verbal and written communication skills (use of company email for external customer communications).You Must be Able to:Lift, push or pull up to 100 poundsLoad trucks and vehiclesStand up to 8 hours a dayDrive to client locations - company vehicle is provided to facilitate employee travel between job sites and personal use of company vehicle is not allowed.Company Description Novatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry. Company Description Novatech is a nationwide Managed Office provider that delivers a complete portfolio of technology solutions including IT, Print, Cloud, and Security. Headquartered in Nashville, Tennessee, the company partners with businesses across the country to streamline operations, strengthen security, and improve productivity. Since its founding in 1998, Novatech has built a reputation for combining innovative technology with personalized service, offering clients a single trusted source for their office technology needs. With a culture focused on growth, integrity, and collaboration, Novatech continues to expand its national presence while creating rewarding opportunities for professionals who want to grow their careers in the technology industry.