Kennywood - Food & Beverage Team Member

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.Kennywood is a National Historic Landmark with over 125 years of experience in fun! Kennywood has an unmatched mix of more than 40 modern attractions and one-of-a-kind classic rides, including eight roller coasters, a Kiddieland with pint-sized thrills for the little ones, and more. Kennywood's rich history spans generations of good times and extends beyond the traditional summer season with popular Halloween and Holiday events.We Are Currently Looking For aKennywood - Food & Beverage Team MemberRoles & ResponsibilitiesAre you passionate about quality fun and delicious food? Do you enjoy working in a fast-paced, team environment? If you are ready to contribute to a quality guest experience, the Food and Beverage department may be the place for you!The Food and Beverage Team Member performs duties that include, but are not limited to, preparing food, providing customer service, stocking and rotating products, following safety regulations, and performing various administrative and cleaning tasks. Working as a Food & Beverage Team Member is the perfect way to gain valuable customer service, food preparation, decision-making, and problem-solving skills.Role & ResponsibilitiesGreet customers, assist with questions, and manage accurate transactions to provide an engaging customer experienceSmile and communicate with coworkers and guestsPrepare and serve food and drinks in a safe and timely mannerMaintain a safe work environment, according to company and external inspection standardsReplenish condiments, beverages, and food supplies while maintaining a clean work areaConduct transactions while ensuring all handling procedures are followed – including credit and refund transactions, loss preventionMaintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guestsMonitor product quality and communicate shrinkage/waste to the lead and/or supervisorEnsure all food product specifications and procedures are followed during preparationProvide excellent customer serviceFollow all opening and closing as well as operating procedures for the location – including cleanliness and safety, food safety, food quality, guest service and loss preventionAdheres to all training guidelinesQuickly and politely respond to and resolve guest questions and concernsFollow all proper Personnel Protective Equipment guidelinesAll other duties assigned by leadershipEducation And ExperienceNo education requirements for this rolePrevious work experience is not requiredLanguage: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.RequirementsMust be at least 14 years of age to comply with Pennsylvania Child Labor LawsAbility to work flexible schedule, including evenings, weekends, and holidaysMust have reliable transportation to and from your scheduled shiftAbility to comply with all uniform policiesMust possess safety-oriented mindset and understand the importance of complying with all state, and local food preparation and serving regulationsMust possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional mannerAbility to positively engage with guests to promote sales and customer satisfactionAbility to follow direction, multi-task, and work as part of a team as well as independentlyAbility to use step stools, as neededAbility to safely utilize knives and other food preparation equipment, as neededPhysical RequirementsAbility to stand, walk, and remain on feet for majority of the workdayAbility to occasionally stoop, twist, kneel, bend, squat, or reach above shouldersAbility to withstand heat and humidity from the food preparation equipmentAbility to carry, push, pull, lift, and hold objects weighing 30 pounds or moreWorking ConditionsThis role will be based in one or more food stall and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environmentsFrequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditionsSubject to constant repetitive motion, high noise levels, and heavily populated environmentsTeam Member BenefitsWorking at Kennywood is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Kennywood employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!Perks & BenefitsFlexible scheduleAbility to cross-train and learn unique skills across various departmentsFree admission to Kennywood and other parks on your days offInvitations to exclusive company-sponsored employee events throughout the seasonWe’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Kennywood. Apply today!Do not miss the chance to spark your career now!