Manager, Vehicle Operations Logistics (Manheim Chicago)

Position SummaryThe Vehicle Entry Manager is responsible for overseeing the Vehicle Entry Department, which includes leading a team responsible for vehicle check-in, vehicle inspection/imaging of vehicles entering the Manheim facility.Key ResponsibilitiesVehicle Intake & ProcessingOversee daily vehicle entry operations, ensuring timely and accurate processing of all incoming vehiclesVerify vehicle information (VIN, condition, mileage, title status) and confirm alignment with client documentationEnsure all vehicles are properly tagged, tracked, and staged for inspection, reconditioning, or auctionOversee all vehicle inspection/imaging and condition report activities for incoming inventoryEnsure accurate documentation of vehicle condition, including damage, mechanical issues, and gradingMaintain consistency with Manheim's national condition report standards and guidelinesMonitor workflow to ensure timely completion of reports aligned with auction schedulesTeam LeadershipSupervise, train, and develop vehicle entry staff, including check-in team, inspection team, and imaging teamMonitor team performance, productivity, and accuracy against established KPIsConduct regular audits, coaching sessions, and performance evaluationsQuality AssurancePerform routine audits of condition reports to ensure accuracy and completenessAddress discrepancies and retrain team members as necessaryPartner with arbitration and inspection teams to resolve condition disputesEnsure high levels of buyer trust through consistent reporting practicesData Accuracy & Systems ManagementEnsure precise entry of vehicle data into Manheim inventory systemsAudit records regularly to maintain data integrity and minimize errorsTroubleshoot and resolve discrepancies related to vehicle information or documentationProcess Improvement & EfficiencyIdentify and implement process improvements to enhance throughput and reduce bottlenecksCollaborate with inspection, reconditioning, and auction teams to streamline workflowsUtilize reporting tools to analyze operational performance and recommend enhancementsCustomer & Client SupportServe as a point of contact for internal teams regarding vehicle entry/inspections/imagingEnsure client expectations are met regarding turnaround times and data accuracyAddress escalations and resolve issues in a timely, professional mannerCompliance & SafetyEnsure adherence to company policies, safety protocols, and regulatory requirementsMaintain a safe working environment for all team membersMonitor yard operations to ensure proper vehicle handling and storageQualificationsRequired:Bachelor's degree and 6 years' experience in a related field (operations, inventory management, automotive, or logistics). The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 10 years' experience in a related field in lieu of a degree.1+ year of experience in management or lead roleStrong attention to detail and organizational skillsProficiency with data entry systems and Microsoft Office (Excel, Word)Working ConditionsIndoor and outdoor work environments, including inspection lanes and vehicle lotsFrequent standing, walking, bending, and inspecting vehiclesExposure to weather conditions, noise, and moving vehiclesAbility to lift up to 40 lbsUSD 81,400.00 - 122,200.00 per yearCompensationCompensation includes a base salary in the range of $81,400.00 - $122,200.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.EOE, including disability/vets