Systems Administrator

Lines of Responsibility Reports to: Controller Supervises: N/A Essential Functions End-User Support: Act as the primary point of contact for all technical issues, responding to and resolving hardware, software, and network problems for plant employees and retail locations. Install, configure, and maintain desktop computers, laptops, printers, and other office technology. Provide ongoing support and training to staff regarding the use of hardware, software, and systems to improve efficiency. Track and document technical issues, maintaining records of support requests and resolutions. Systems Administration: Manage the entire IT infrastructure, including servers, network equipment, firewalls, and other core systems within the plant and remote locations. Administer and maintain Windows Servers, Active Directory, DNS, DHCP, file storage, and other key services. Perform routine system maintenance, applying security patches, upgrades, and backups to ensure data integrity and system availability. Monitor system and network performance, proactively identifying and resolving potential issues before they impact operations. Implement and enforce IT security protocols to safeguard systems and data from unauthorized access or cyber threats. Maintain technical documentation, including network diagrams, system configurations, and backup procedures. Support disaster recovery planning and testing, ensuring the continuity of operations in the event of a system failure or other disruption. Additional Responsibilities: Design and implement new IT solutions to support the company’s evolving technology needs and improve operational efficiency. Provide on-site IT support to retail locations, which will require occasional travel (approximately less than 5%). Stay current with IT industry trends, emerging technologies, and best practices, and recommend improvements to the plant’s IT infrastructure. Be available for after-hours support and on-call duties to respond to critical system outages or other urgent IT matters. Qualifications: Degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 3+ years of experience in systems administration, desktop support, and network management, preferably in a manufacturing environment. Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and network troubleshooting. Proficiency in installing, configuring, and maintaining desktop and mobile systems (Windows 10/11, macOS, and Android OS), as well as printers and peripheral devices. Experience with virtualization (VMware, Hyper-V), backup systems, and disaster recovery strategies. Strong understanding of IT security best practices, including firewalls, VPNs, and data protection. Familiarity with manufacturing software and ERP systems is a plus. Excellent organizational and multitasking skills, with attention to detail. Strong communication skills with the ability to explain technical concepts to non-technical users. Physical Requirements: Ability to work in a manufacturing environment, including exposure to noise, dust, and industrial equipment. May require lifting equipment weighing up to 50 pounds. On-call availability for after-hours support. Working Conditions: The Systems Administrator will be based in the manufacturing plant but will also work closely with the operational teams and provide support in production areas. Occasional travel to retail locations (approximately less than 5%) is required to provide IT support. Some system maintenance tasks may need to be performed outside of regular working hours. Job Type: Full-time Pay: $75,000.00 - $85,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Schedule: 8 hour shift Monday to Friday On call Ability to Relocate: Portland, OR 97202: Relocate before starting work (Required) Work Location: In person