Billing, Collections and Accounts Receivable Specialist

Billing, Collections & Accounts Receivable Specialist (Contract-to-Hire)Location: Ypsilanti, MI (On-site)Experience: 2–3 YearsPay Rate: $23–24/hourContract: 6 Months (Contract-to-Hire)Benefits: Medical benefits available after 90 daysAbout the RoleWe are looking for a driven and detail-oriented AR Specialist who thrives in a fast-paced, high-volume environment.You will be responsible for managing outstanding invoices, driving collections, and resolving billing issues, while maintaining positive relationships with customers.What You’ll DoManage accounts receivable and outstanding balancesMake 75–80 outbound collection calls per dayCommunicate with clients via phone, email, and messagingInvestigate and resolve billing discrepanciesProcess payments, refunds, and adjustmentsMaintain accurate records of collection activityCollaborate with internal teams to resolve customer issuesTrack and report on AR performance and agingWhat We’re Looking For2–3 years of experience in Billing, Collections, or Accounts ReceivableExperience handling high-volume outbound calls (75+ daily)Strong customer service and account management skillsExperience with ERP systems (NetSuite preferred)Knowledge of billing and collection processesProficiency in MS Office and database systemsStrong communication, negotiation, and problem-solving skillsAbility to perform in a target-driven environmentEducationHigh School Diploma or GED requiredWhat Success Looks LikeMeeting or exceeding daily/weekly collection targetsReducing aging receivablesDelivering a professional and positive customer experienceMaintaining accurate account records and reportingWork EnvironmentFully on-site role in Ypsilanti, MIDesk-based with frequent client communicationStructured schedule with performance expectationsReady to Apply?If you’re someone who enjoys problem-solving, high-impact work, and client interaction, this is a great opportunity to grow your career in finance operations.