Community Engagement Manager

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program. We are in search of new talent in the following position... Position: Community Engagement Manager The Community Engagement Manager leads the development, coordination, and implementation of strategic community engagement, outreach, and partnership initiatives across the Paloma Project and VOA-GNY Domestic Violence and Human Trafficking programs. The role strengthens survivor access to culturally responsive community resources, enhances program visibility, and builds strong collaborations with community-based organizations, government entities, OVS-funded providers, and advocacy networks. This position supervises assigned staff and ensures all engagement activities uphold VOA-GNY policies and comply with OVS, OVW/OVC, HUD, and NYS standards. The Paloma Project- Based out of VOA-Greater New York's Economic Empowerment Center, provides trauma-informed, housing-focused support to survivors of domestic violence, intimate partner violence, and human trafficking. The program offers scattered-site transitional housing and rapid rehousing assistance, with individualized service coordination to promote housing stability, safety, and long-term independence. Location: Bronx, NY, 10455 Minimum Qualifications: Bachelor's degree in social work, public administration, public relations, communications, human services, or a related field (master's preferred). 2-3 years of experience in community outreach, program development, stakeholder engagement, or volunteer coordination. Experience working within DV/HT, victim-services, housing, or human services settings preferred. Knowledge of NYS social service regulations, community-based service networks, and nonprofit operations. Strong interpersonal, communication, facilitation, and public speaking skills. Demonstrated ability to supervise staff, build partnerships, and lead community initiatives. Ability to collaborate across departments, manage projects and represent the organization professionally. Bilingual English/Spanish plus. Community Engagement Manager Principal Responsibilities: Develop and implement community engagement strategies to expand awareness and utilization of Paloma Project and VOA-GNY DV/HT services. Build and sustain partnerships with community organizations, local government agencies, coalitions, OVS-funded providers, and advocacy networks. Supervise the Community Resource Specialist/Trainer and the Helpline Coordinator to ensure high-quality referral coordination, survivor support, and community resource management. Plan and coordinate outreach activities, community events, resource fairs, and volunteer initiatives. Collect, track, and analyze engagement metrics to inform program strategies and quality improvement. Collaborate with internal teams to incorporate community insights into program development and service delivery. Ensure all outreach and engagement activities comply with VOA-GNY policies and funder regulations. We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy: Medical, Dental, & Vision Coverage Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Please note: Benefits for part-time employees may vary. To learn more about VOA-Greater New York, copy and paste this link into a browser: https://www.voa-gny.org/about VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!