Customer Service Representative

Customer Service RepresentativeTWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.What We Offer* Base pay $40,000- $45,000 per year* Opportunities to earn bonuses* Career advancement opportunities.* Monday- Saturday with 1 day off during the week. 8am- 4:30pmWhat You'll Do* Provide outstanding customer service on all calls and online inquiries.* Recommend moving services and products based on cost, availability, and customer specifications.* Input information into internal move software to provide accurate moving estimates and schedule moves.* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.* Prepare move-related paperwork and documents.* All other duties as assigned.What We're Looking For* High school diploma or GED; Associate degree in a related field preferred.* At least 1 year of sales and/or customer service experience.* Excellent customer service skills: effective listening and communication.* Ability to multi-task and enter customer data into move software while on the phone.* Confidence to initiate customer contact and comfortable asking for the sale.* Willing to submit to pre-employment background check and drug screen.* Creative problem-solving skills.* Exceptional organization and time management skills.* Strong team player who works productively with a wide range of people and personalities.This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Alpharetta, GA. The employer at this location is Atlanta Movers LLC.