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Director, Global Product Strategy & Execution

ShoptalkBrooklyn, NYMay 20th, 2026
Director, Global Product Strategy & ExecutionEmbrace the opportunity to lead key functions in the support of Fiserv's growing enterprise merchant business in the role of Director, Global Product Strategy and Execution. This isn't just about managing a single product; instead, your task will be to ensure our comprehensive product suite is tuned to meet the requirements of our enterprise clients.You will own the global strategy and execution of strategic initiatives across our merchant suite of solutions. Collaborating with various Merchant Solutions teams, you will build and manage the vision for the business architecture strategy, refine processes, promote internal communication, and rally the organization behind our enterprise strategy.This position offers an opportunity for professional and personal growth in an environment valuing intelligence, innovation, and leadership. If you excel in areas like product strategy, commercialization, market delivery, and projects, we're eager to connect.What You Will Do:Establish and drive the technical business architecture strategy across the global merchant organization, setting long term vision and roadmap, to facilitate product commercializationGrasp swiftly the realm of enterprise payment industryMultitask efficiently, transitioning from one project to the next while retaining contextual detailDetermine the effects of technical changes and product functionality on our clients, translating these impacts into clear, direct communicationUnderstand target operating models and the cross-section of product with customer service, marketing, legal, and other functionsDrive consensus among leadership teams, providing program and working level detail to all stakeholdersDeliver executive-level reporting, collating complex concepts across diverse business lines into key messagesAdapt to working across time zones and geographies, and be ready for varying program needsDrive an AI-first work methodologyIdentify and track KPIs and key resultsStandardize practices to promote repeatability and efficiencyWhat You Will Need To Have:10 + years in product strategy or program strategy within the payments/merchant acquiring space, with corresponding knowledge of the industryBachelor's Degree or higher, or equivalent working experienceDemonstrated ability to manage projects and drive execution, converting strategy into business outcomes.Ability to communicate effectively with across cross-functional executive leadersComfort with ambiguity and strong problem-solving skills and growth mindsetCollaboration tools like Confluence, Jira, Aha, etc.Strong proficiency with Microsoft suite of tools: Teams, Excel, Word, PowerPointProject management practices, reporting, and trackingSalary Range$155,000.00 - $258,000.00These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.Our commitment to Equal OpportunityFiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. #J-18808-Ljbffr