Relationship Banker
The Bank of Southside Virginia is a full-service financial institution that offers a full range of products and services to businesses and individuals. BSV is seeking an enthusiastic, organized, and motivated individual to join our team as a Relationship Banker. This role will be responsible for assisting with the daily operations of the bank and managing accounts. The ideal candidate will have a passion for banking and will be able to thrive in a fast-paced environment.
Relationship Banker Job Description
Job Summary:
A Relationship Banker is responsible for providing excellent customer service while performing a variety of banking transactions, including deposits, withdrawals, loan payments, and transfers. They open and manage accounts and offer products and services to accommodate customers’ financial needs. They provide financial advice and must be knowledgeable about the bank’s products and services. Must adhere to bank regulations and policies and use sound judgment when making decisions.
Key Responsibilities:
Process customer transactions, including deposits, withdrawals, loan payments, and transfers
Accurately count and handle cash
Balance cash drawer at the end of each day
Maintain a clean and organized work area
Adhere to bank policies and procedures
Have a thorough understanding of banking and financial solutions
Good interpersonal and excellent communication skills
Stay up to date on industry trends and regulations
Assist customers with opening and managing accounts.
Assist with loan applications
Monitor and manage customer accounts to ensure accuracy and compliance
Provide excellent customer service
Provide financial advice and guidance to customers
Identify opportunities and offer bank products and services to customers to meet financial needs
Client-driven approach to solving problems.
Qualifications:
High school diploma or equivalent
Previous cash handling experiences preferred
Excellent customer service skills
Ability to accurately count and handle cash
Strong attention to detail
Ability to work in a fast-paced environment
Knowledge of banking products and services
Ability to work a flexible schedule, including Saturdays
Experience working in a banking or financial institution preferred
Effective communication and customer service skills
Attention to detail and accuracy
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Education:
High school or equivalent (Required)
Experience:
Banking: 1 year (Required)
Retail Sales: 2 years (Required)
Location:
Prince George County, VA (Preferred)
Ability to Commute:
Prince George County, VA (Required)
Ability to Relocate:
Prince George County, VA: Relocate before starting work (Required)
Work Location: In person