Director of Engineering - Microgrid & Battery Storage
Director of Software Engineering • Boston, MA
Ford Pro is a global business within Ford Motor Company focused on delivering productivity solutions to commercial customers. We offer a comprehensive suite of vehicles, charging infrastructure, software, and services tailored to fleet and business needs. Our technology team powers the digital backbone of Ford Pro, enabling smarter fleet management and customer engagement through platforms like Salesforce CRM.
What you'll do...
Architect scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro's Common Engineering Policies (CEP), including API standards, logging norms, and release management.
Lead MuleSoft integration strategies to connect Salesforce with internal and external systems.
Drive Agile product development practices using JIRA to manage backlog, sprints, releases, and retrospectives.
Validate and refine target state architectures through usability testing, performance/load testing, and continuous improvement.
Act as a consensus builder across other Ford Pro product groups.
Facilitate alignment on technical decisions, team allocations, and product lifecycle transitions.
Promote transparency and shared accountability using progress reporting tools and OKR's.
Champion Community of Practice (CoP) principles to ensure consistency in engineering and product management practices.
Support financial and headcount forecasting through collaborative internal processes and related tools.
Align product investments with strategic priorities and ensure efficient resource allocation.
Participate in Tech Council reviews for budget approvals and product lifecycle decisions.
You'll have...
Bachelor's degree in Computer Science, Engineering, Information Systems, or related field or a combination of education and experience.
12+ years of experience in enterprise CRM platforms, with at least 7 years in Salesforce architecture and development.
RESTful API design and versioning.
CI/CD pipelines and release management, Copado Preferred.
Logging and monitoring standards (aligned with Ford Pro's CEP).
Cloud architecture validation and performance/load testing.
Usability testing and persona-driven design.
Git-based source control and repository management.
Tool proficiency: JIRA, Microsoft Teams, Miro.
Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations.
3+ years of experience with MuleSoft integration and API-led connectivity.
Proven experience leading cross-functional technical teams in Agile environments.
Strong understanding of financial acquisition and resource planning processes.
Demonstrated ability to lead through influence and build consensus across diverse teams.
Even better, you may have...
Other Salesforce Designer Certifications.
MuleSoft Certified Associate.
Google Cloud Professional Cloud Architect or other public cloud certifications.
Benefits
Immediate medical, dental, vision and prescription drug coverage.
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
Vehicle discount program for employees and family members and management leases.
Established and active employee resource groups.
Paid time off for individual and team community service.
A generous schedule of paid holidays, including the week between Christmas and New Year's Day.
Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here: https://fordcareers.co/LL5NonHTHD
Location & Remote Work
SOUTHEAST MI RESIDENTS: This role is posted as remote unless you reside within 50 miles of Dearborn, MI—in which case we request on-site presence up to 4 days a week.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
Equal Employment Opportunity
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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