Member Services Representative- Opening & Midday preferred

Benefits:Bonus based on performanceEmployee discountsFree uniformsOpportunity for advancementTraining & developmentReports to:ManagerRequirements: Fluent in English18+Proficient reading and writing skillsComputer SkillsSpecial Skills: Strong customer service skillsResponsibilities: Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with company proceduresFacilitate any messages on club software at member check-inAnswer phones in courteous, helpful, professional mannerCommunicate special events to members and guestsMaintain an atmosphere, which makes members feel welcomeFacilitate all member requests or forward to a managerMaintain professional disposition at all timesSell retail productsSchedule member services: tanning, etcFacilitate payment of member services in accordance with company proceduresKnow club facility, services, and schedulesMaintain a clean and organized work areaAssist in all projects as delegated by club managementFollow all policies and procedures in the Employee HandbookOpening and closing dutiesMeetings: Monthly or Weekly Department Meetings Employee Training Meetings