Mail Inserting Operator

Job Description BC Forward is looking for Mail Inserting Operator in Getzville, NY 14068Position Title: Mail Inserting Operator Location: Fidelis Care, 480 Crosspoint Parkway, Getzville, NY 14068Anticipated Start Date: May 2026Duration: 3 months contract with possibility to extendShift: Training will follow the regular shift schedule (6:30 AM – 2:30 PM, Monday–Friday) and will include Centene University courses followed by shadowing until fully ramped up; OT may be required as needed.Pay Rate: $20.00/hour (W2)Need: High school diploma or equivalent. 1+ year experience working in a mail production facility operating a mechanical inserter. Experience with USPS postal regulations strongly preferred.Interview Process: 1-Phone Screen, 2-Virtual Round with PanelJob Description:Position PurposeOperate and maintain an inserter to produce mail pieces and prepare mailing for the Post Office. Inspect pieces during production and make adjustments to keep machines running.Education / ExperienceHigh school diploma or equivalent. 1+ year experience working in a mail production facility operating a mechanical inserter. Experience with USPS postal regulations strongly preferred.ResponsibilitiesProduce mail pieces using automated inserting technology.Operate folding machines, cutter, and bindery equipment.Operate machines that insert printed matter such as letters or booklets into envelopes.Maintain equipment using the provided maintenance schedule.Maintain optimal level of productivity.Ability to lift up to 50 lbs and stand for long periods of time.Story Behind the Need – Business Group & Key ProjectsRole will work with many different health plans including Fidelis, ICS, and more.Typical Day in the RoleInserting output into envelopes using mail production equipment while ensuring quality standards in line with HIPAA requirements.First day includes a tour of operations and facility, Centene University trainings, and shadowing operators.Training (same as shift hours) – Centene University courses followed by shadowing until fully ramped up.Compelling Story & Candidate Value PropositionSmall, collaborative team that works well together.Down-to-earth and supportive culture.Comfortable dress code.Loud work environment; many team members use earbuds or headphones.Candidate RequirementsEducation / CertificationHigh school diploma or equivalentLicensureN/AExperienceMust Haves: Manufacturing or retail experienceNice to Haves:1+ years of mail production experienceTroubleshooting machine issuesExperience with USPS postal regulations strongly preferredDisqualifiers: N/APerformance Indicators:1:1 check-ins (bi-weekly)Metrics-based performance trackingBest vs. Average CandidateMust be able to lift up to 50 lbs, bend, and stand for long periods (not a desk job)Strong attention to quality and detailTime management skillsCandidate Review & SelectionProjected HM Candidate Review Date: ASAPNumber and Type of Interviews: 1 Teams interview (camera on)Company DescriptionAbout BCforward:Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.BCforward is an equal opportunity employer.Company DescriptionAbout BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.