Senior Inland Marine Technical Claims Specialist

CompanyArgo GroupArgo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.Job DescriptionSummary:We are seeking a highly skilled Senior Inland Marine Technical Claims Specialist to join our team in one of our Argo offices: Albany, Chicago, Houston, Los Angeles, Omaha, or Richmond (VA). This is a fully in-office role, with employees working on-site five days per week to foster collaboration, strengthen team relationships, and support business performance.In this role, you will handle the company's most complex inland marine claims, including Builder's Risk, Contractor's Equipment, and Motor Truck Cargo, ensuring accurate, timely, and cost-effective resolution.Work EnvironmentThis is a 100% in-office position. Candidates must be able to work on-site at a designated office during standard business hours.Essential Responsibilities:Working with limited oversight and broad authority, you will:Adjudicate highly complex inland marine claims involving significant exposure and technical difficulty, often with major impact on departmental outcomesConduct in-depth investigation, analysis, and information gathering to resolve complex and undefined claim issuesAnalyze policy language, endorsements, claim forms, client instructions, and supporting documentation to determine coverage applicabilityManage claims in litigation, ensuring appropriate strategy and resolution approachSet, evaluate, and adjust reserves with consideration of policy wording and claim developmentsCoordinate internal and external resources, including experts, TPAs, and vendors, to support claim resolutionMonitor and evaluate TPA performance for US-based programs Qualifications & ExperienceMinimum of 7 years of experience handling commercial inland marine claims, particularly motor truck cargo, with exposures of $100,000+Bachelor's degree required (or equivalent combination of education and experience, including insurance designations or additional relevant experience)Active New York General Adjuster License, or reciprocal Florida, Texas, or California license required, or obtainable within 3 months of hireExperience working with specialty programs, TPAs, MGAs, or third-party vendors preferredStrong understanding of insurance operations, including claims impact on profitability and business performanceProven ability to manage complex, ambiguous claims requiring independent judgment and discretion Skills & CompetenciesStrong analytical, investigative, and decision-making skillsExcellent negotiation and claims resolution abilitiesDeep understanding of reserving practices and financial claim managementStrong time management and ability to handle multiple priorities and deadlinesClear, professional written and verbal communication skillsAbility to build strong relationships with internal and external stakeholdersClient-focused mindset with ability to develop value-added solutionsInnovative and solution-oriented thinking, with intellectual curiosityAbility to work effectively in a fast-paced, evolving environmentProficiency in Microsoft Office and related business systemsCommitment to professional development and continuous learningStrong ethical judgment and commitment to doing the right thing CompensationThe base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.Richmond $137,500 - $165,000Chicago Pay Range: $ 151,000 - $181,250Los Angeles Pay Range: $ 165,000 - $198,000 About Working in Claims at Argo GroupArgo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.Adjusters are empowered with broad authority and encouraged to develop creative, individualized solutions for each case.We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.PLEASE NOTE:Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.Notice to Recruitment Agencies:Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.The collection of your personal information is subject to our HR Privacy NoticeBenefits and Compensation