Hotel Front Desk Agent

Join the Marriott Hotels & Resorts team as a Front Desk Associate for a career in hospitality. The brand-new SpringHill Suites is looking for Friendly and Energetic Front Desk Associates to join our hotel operations team in Troy, Ohio! Full-Time & Part-Time positions are available for 1st shift (7am-3pm), 2nd shift (3pm - 11pm), and 3rd shift (11pm-7am). FRONT DESK GENERAL JOB DESCRIPTION: Aggressive negotiating skills and creative selling abilities to close on business. Ensures a high level of customer satisfaction. Answering Phones. Making, Changing, Assisting w/ Reservations. Looking Up Directions on the Internet. Promoting Rewards Program. Creative Thinking. Assisting Sales. Creating Good Customer Relations. Problem Solving. Filling In Others Shifts As Needed. FRONT DESK GENERAL JOB REQUIREMENTS: Exceptional Customer Service Skills. Strong communication skills, written and verbal. Strong organizational skills. Must be self-motivated and results-oriented. Be comfortable working independently. Excellent time management skills. Able to have a flexible time schedule. Opera PMS Experience a Plus / Not Required. Prior experience from IHG, Hyatt, Choice, Hilton, or Marriott hotels preferred / Not Required. Basic Computer Skills. Knowledge of Emailing a Plus / Not Required. Energetic / Capable of Multi-Tasking. Good with Following Up/Following Through. Have Own Transportation / Be on Time. Good Problem-Solving Skills. This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager. Work Remotely No Schedule: 8 hour shift Holidays Weekends as needed Ability to commute/relocate: Troy, Ohio 45373: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have any experience with Opera PMS? Experience: Hotel experience: 1 year (Preferred) Job Types: Full-time, Part-time Pay: $13.00 - $15.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Work Location: In person