Voice Engineer - Associate

Major Responsibilities:Analyzes and executes Unified Communication projects to completion. Act in a consultative role to site and business unit leaders and collaborate with technical resources. Assist in support of enterprise VoIP infrastructure and its associated software, including IP-PBXS, session border controllers, call management systems, voice mail, and interactive voice response, while ensuring IT security and business continuity policies, standards and practices are adhered to. Provides ongoing technical and operational assistance for all supported communications systems, schedules and oversees contracted maintenance and repair services. Administers call accounting systems by maintaining data bases, producing reports of calls, invoicing users, tracking calls as requested and resolving problems. Continually develops technical knowledge and expertise. Keeps abreast of the latest telecommunications business voice solutions (transport protocols, products, and standards in support ...Voice Engineer, Associate, Engineer, Communications, Support, Systems, Healthcare