Senior Manager, Digital Content Management

The RoleAs production specialist on the Digital Content Management team, you are a skilled team player who can independently, accurately and quickly complete a defined scope of work. For this project, you will learn and use internal tools to create a wireframes (using existing components), populate the wireframes with content (cutting and pasting from approved source materials), and publish pages for client's website. You will be required to ensure accuracy, consistency, and quality. While you work independently on most tasks, you will be doing so as part of a team that needs to work collaboratively to meet the big picture goals of the project.The Expertise You HaveAbility to learn quickly, adapt to new tools and priorities, and maintain attention to detail across multiple deliverablesAbility to learn and use enterprise CMS platform with established templates, tools, and workflows to build web pagesAbility to resolve common publishing issues independently and to surface broader or systemic risks appropriatelyAbility to collaborate effectively with a broader team to complete assigned work and communicate status clearlyAbility to apply foundational web concepts (HTML, SEO, accessibility) within defined patterns to ensure accuracy and consistencyThe Skills You BringWillingness to learn how to update, publish, and maintain digital content using enterprise CMS tools and predefined templatesExecute content updates accurately following documented standards, workflows, and QA processesUse CMS preview, validation, and QA tools to identify and correct content issues before releaseManage assigned work items independently, meeting defined deadlines and quality expectationsTrack work status and communicate progress, risks, and questions clearly to partnersParticipate effectively in Agile ceremonies and manage work through Scrum or Kanban boardsA personality that delivers amazing customer service in the face of chaos