Sr LVN Case Manager (VOC NURSE SR)

Voc Nurse Sr The incumbent is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. The incumbent provides licensed medical support to medical care providers as a vocational nurse for the department/clinical team to which it is assigned. The incumbent is supervised by a licensed physician or registered nurse when performing duties within the vocational nurse scope of practice. The incumbent works under the direction of clinic/department management for administrative purposes, including customer service, professional behavior & development, assignment & scheduling of work, and performance of job functions not requiring supervision by a LIP. Minimum Qualifications: Minimum of two (2) years of Licensed Vocational Nurse experience. California Licensed Vocational Nurse (LVN) American Heart Association (AHA) or American Red Cross Basic Life Support (BLS), or UC Davis Health CPR Must provide proof of valid Intravenous (IV) Therapy and Blood Withdrawal certification Must provide documentation of graduation from an accredited school of vocational nursing, or completion of education and experience as a corpsman in the United States military Ability to pass the safe to practice pharmacology exam. Skills within the scope of practice of a licensed vocational nurse. Knowledge of common medications, indications, dosage ranges, dilutions, side effects, and potential toxicity, and typical allergic reactions. Knowledge of basic anatomy, physiology and pathophysiology, with ability to recognize the abnormal. Observation skills to detect changes in patient's condition and potential adverse reactions to treatments. Knowledge of medical terminology sufficient to communicate effectively with patients, health care providers and insurance company representatives regarding appointments, services, procedures, authorizations and referrals. Ability to accurately interpret physician orders to ensure complete and up-to-date patient records. Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset. Problem solving skills to independently define a problem identify the resources available to help solve the problem, create viable solutions and take the necessary action to implement problem resolution and ensure prompt and satisfactory resolution. Decision making skills to independently exercise delegated authority to take action and to appropriately seek assistance from others when limits of delegated authority have been reached. Organizing skills to establish priorities for own work to accomplish a variety of concurrent assignments; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions. Ability to efficiently use computer system applications for all functions required for this position, including typing skills sufficient to use computer keyboard for timely and accurate input and production. Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise and easy to understand. Knowledge of clinic's practices and protocols related to medical records, medical assisting, nursing support, and other business and office procedures. Knowledge of pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA. Basic knowledge of health care insurance systems as related to required job functions for this position, including Medicare, Medi-Cal, HMO, PPO, fee-for-service, and workers' compensation, sufficient to properly obtain and track authorizations, make referrals, coordinate hospital admissions, medication authorization, DME and explain provisions and requirements to patients. Preferred Qualifications: Epic or Electronic Health Record experience. 2 years or greater of LVN experience in ambulatory setting, highly desired Experience with health IT systems and reports is desirable Local knowledge about and connections to community health care and social welfare resources is desirable Knowledge of and/or proficiency in health behavior change or motivational interviewing, preferred. Knowledge of specific disease and lifestyle related topics such as smoking cessation, weight management, nutrition, pre-post natal care, stress reduction and chronic conditions. Effective time management skills to manage monthly, weekly, and daily EMR population reports and corresponding activities. Proficiency in communication technologies (MyChart, email, text, etc.) Demonstrates ability to work with patients, families and caregivers with diverse backgrounds. Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment, as part of the care team. Highly organized with ability to keep accurate notes and records Key Responsibilities: 70% - Patient Care 5% - Care Navigation 10% - Documentation and Communication 5% - Patient Teaching 5% - Unit Coordination 5% - Computer System Operations Department Overview: Ambulatory Case Management serves to improve the health of high-risk patients through empowerment, self-management support, care coordination, case management, and education. The program aims to develop an effective and cost-efficient system of delivering and managing patient-centered care with a focus on chronic illness requiring case management. Position Information: Salary or Pay Range: $ 38.61 - $48.04 Salary Frequency: Hourly Salary Grade: 138 UC Job Title: VOC NURSE SR UC Job Code: Number of Positions: 1 Appointment Type: Staff: Career Percentage of Time: 100 % Shift (Work Schedule): Location: UCDHAS Building (HSP165) Union Representation: EX-Patient Care Technical Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals.