Administrative Supervisor

Use your leadership and operational expertise to drive mission-critical programs and campus operations.At Guide Dogs for the Blind (GDB), we create exceptional partnerships and and provide training to empower individuals who are blind or visually impaired to travel more safely and confidently. We are seeking an experienced Administrative Supervisor to lead and deliver a broad range of administrative and operational support services for Oregon campus Operations. Reporting to the VP of Client Programs, this role serves as a key operational leader, managing daily operations of the Gift Shop and overseeing administrative staff and volunteers while ensuring high standards of service, discretion, accuracy, and coordination across multiple departments.What you’ll do:Oversee complex administrative and operational support across Oregon Operations and Client Programs, including coordinating program logistics such as class schedules, room and vehicle reservations, shared calendars, travel arrangements, and event support while ensuring seamless communication and collaboration across departmentsProvide client-facing support during training programs by preparing, distributing, and tracking adoption paperwork, user contracts, applications, IDs, shipments, and related materials to ensure consistent, high-quality program deliveryServe as a cross-functional liaison and operational hub by supporting meetings and committees (scheduling, agendas, minutes, follow-ups), assisting Puppy Raising community needs (including adoption-related support for career change dogs), and partnering with Retail leadership to align and manage gift shop operations, including volunteer managementLead and develop staff and volunteers by directly managing the Administrative Program Coordinator (goal setting, coaching, performance monitoring, Quarterly Conversations) and recruiting, training, scheduling, and supervising administrative and gift shop volunteersEnsure strong data and communication practices by maintaining Salesforce processes, developing SOPs, ensuring data integrity and documentation accuracy, and collecting, analyzing, and distributing reports and survey data to stakeholdersPlan and execute campus events and community engagement initiatives including graduations, employee events, Camp GDB, volunteer recognition, and fundraising events, while coordinating puppy raiser participation, communications, travel, and logistics, and producing event materialsManage procurement and office operations by overseeing inventory tracking, vendor coordination, supply ordering, mailroom services, phone and front desk coverage, and troubleshooting office equipment to ensure smooth campus operationsProvide financial and administrative support through invoice processing, petty cash management, expense tracking, budget preparation assistance, and administration of employee clothing programsSupport operational compliance and technical needs by assisting with basic IT troubleshooting, managing required CVI documentation and photo tracking for incoming dogs, adhering to safety policies, reporting incidents, and completing special projects as assignedWhat you’ll love:Leading operations that directly support GDB client programs, events, and operationsCollaborating with passionate, mission-driven teams across multiple departmentsPlaying a central leadership role in ensuring smooth campus operations and exceptional program deliveryBeing part of an organization committed to inclusion, service, and community impactThe qualifications you’ll need:3-5 years of progressively responsible administrative experience, with supervisory experience strongly preferredBachelor’s degree or equivalent experience required (degree preferred)Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Salesforce, document accessibility, paperless environments, and technology optimization preferredDemonstrated ability to manage multiple priorities independently while exercising sound judgment, maintaining attention to detail, and meeting deadlinesStrong leadership, problem-solving, and organizational skills with the ability to build trust and collaborate effectively across teamsExcellent verbal, written, and interpersonal communication skills, including the ability to navigate sensitive situations and conflict with discretionCustomer service orientation with the ability to interact professionally with staff, clients, volunteers, vendors, and partnersExperience with procurement, inventory management, accounting practices, invoicing, expense tracking, and cash handlingAbility to perform extensive computer, phone, and filing work, and flexibility to work weekends as needed for events and operationsGuide Dogs for the BlindAt Guide Dogs for the Blind (GDB), we believe everyone deserves to move through the world safely and confidently. As the largest guide dog school in North America, we have graduated more than 16,000 guide dog teams across the U.S. and Canada since 1942. With over 300 employees, we are dedicated to improving mobility, fostering independence, and advancing inclusion. Join us and be part of a mission that transforms lives.At Guide Dogs for the Blind, we respect, value, and appreciate all differences. We welcome all qualified candidates irrespective of your race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Individuals with disabilities, especially those who are blind or visually impaired, are encouraged to apply.  If you have a disability and need assistance and/or accommodation with applying for a job, please feel free to contact our Human Resources department.Pay Range: $30 - $34/hourFull-time, non-exempt position with work located on-site at Boring, OR campus