Senior Loan Officer

Job Summary: Engage Members and prospective Members through inbound/outbound phone calls and website chatto determine loan needs. Act as the main point of contact through the loan process, from application to closing. Achieve loan goals through both self- generated and provided leads from a robust marketing platform. Essential Functions and Responsibilities: Source new loan leads mortgage, home equity, auto, boat, recreational vehicles and credit cards. Answer member inquires via phone, email and chat to determine member needs in a professional, responsive and efficient manner Make follow up calls on digital leads Make business development calls on local realtors to create referral network. You will be assigned a branch where you will support the Members as well as the branch staff Coach and train branch staff to be able to effectively discuss loan products with Members to provide quality referrals. Discuss branch loan referrals weekly with assigned branch to ensure goals are obtained Make recommendations to EVP/Chief Retail Officer of any staff that may need additional training Cross sell products and services to meet member needs Process and collect all documents from members on Consumer and Mortgage loans from open to close Follow through with all loans to ensure loans are closed in a timely manner Explain loan denials and explore other options for members Increase credit union membership through cold calling and current member referrals Meet and exceed all established sales goals Other duties as assigned Job Requirements: Bachelor’s Degree preferred · Minimum 2 years mortgage lending sales experience required · Proven record of meeting established sales and service goals · Knowledge of financial products and how they work for both mortgage and consumer lending · Professional demeanor includes treating all with courtesy, tact and diplomacy along with asking for the sale and closing the deal · NMLS required · Notary required · Works will minimal supervision and must be self-motivated · Valid driver’ license to meet members and retrieve needed documents and signatures Physical Requirements/Work Environment: May lift up to 25 lbs.;Office work- must be able to use a PC and phone; hearing and sight are required to perform this job; may need to sit for long periods of time in front of a computer. Must have a valid driver’s license to travel between branch locations and develop business in the community. It is the policy of Ohio Catholic Federal Credit Union to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, pregnancy, national origin, genetic information veteran or disability status or any other protected characteristic under applicable law Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year Benefits: 401(k) 5% Match 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance Schedule: 8 hour shift Work Location: In person