Client Account Sr Manager (DHS)
Overview:
In this role, you lead AECOM's relationship with key DHS accounts, shaping long-term partnerships and expanding our service delivery. You'll coordinate cross-functional teams to ensure high-quality, on-time outcomes while growing the account portfolio. You'll mentor colleagues, drive business development, and manage risks in a complex, government-facing environment. This position offers hybrid work and the chance to influence strategy across regions and markets, contributing to a safer, more resilient infrastructure landscape.
Responsibilities:
- Lead the client relationship for one or more strategic accounts (regional/global)
- Develop, grow and sustain business with assigned accounts
- Coordinate client interactions to ensure consistent service quality and resolve delivery issues
- Identify and pursue new business opportunities and renewals for large-scale agreements
- Monitor project delivery, manage risks, and align short/medium-term goals with client needs
- Build and maintain a strong internal network to support client priorities
- Promote ESG and digitalization initiatives within region/market sectors
- Act as the primary client contact and external representative for opportunities across markets
Key requirements:
Bachelor's degree in architecture, engineering or related discipline 10+ years of relevant experience or equivalent combination of education/experience 2+ years of leadership experience Prior DHS experience and ability to navigate DHS relationships Proven ability to collaborate with multifunctional teamsU.S. citizenship requiredclient-focusedleadershiprelationship-buildingknowledge of commercial elements of contracts (financial, legal, governance)experience with government accountsability to identify risks and govern project delivery