Technical Support Engineer

Create the Future You Want with Axiros Axiros, a globally recognized IoT and Telco solutions provider, is starting a hiring offensive! Are you excited about working with an international team of experts? Creating real customer value and building cutting-edge technologies? Axiros empowers you to work on things that you’re passionate about. Step in to explore the wide range of career opportunities and take your career to the next level. We are delighted to support you in your professional development and look forward to receiving your application with a short cover letter, including your salary expectations. Your Benefits Challenging and interesting international profession Great opportunities for personal and professional development Flat hierarchy and short decision paths Working with an international team of experts High level of responsibility Great team spirit and working atmosphere Flextime system Support & Professional Services At Axiros, our commitment to excellence extends beyond developing innovative software solutions; it includes providing exceptional support and services to our clients. Our Support & Professional Services team plays a crucial role in ensuring customer satisfaction and success. We are looking for dedicated professionals who are passionate about helping others and have a knack for solving problems. Location: Lisbon, Portugal Profile / Hard Skills: Degree in Network or Software Engineering (preferable) Experience in a telecommunications/ISP environment (preferable) International customer relationship experience (preferable) Availability to work rotations on a 24/7 “Standby mode” shift schedule Programming Skills: Python, Javascript, Ajax, HTML, CSS Web Protocols: HTTP, SOAP, XML-RPC, REST Database Systems: MySQL, MariaDB, MongoDB Network Technologies: TCP/IP and related protocols, Knowledge of OSI stack Operating Systems: Linux and other UNIX-based OS Experience in handling work through Support Ticketing Systems Languages: English (mandatory both written and spoken) Soft skills: Good general communication skills Quality-oriented mindset Ability to work independently Proactive approach to problem solving Creative and analytical thinking Fluency in written and spoken English