Equity Trading System Support Analyst

About The RoleThe Equity Trading Support Analyst provides front-line trading application support for our Institutional Equity Trading desk, working closely with sales traders, principal traders, program traders, and the electronic desk. This role partners across Baird, including Risk, Compliance, Regulatory, and Operations, to deliver reliable and effective trading technology solutions. The ideal candidate thrives in a fast-paced, high-pressure environment and demonstrates strong problem-solving, prioritization, and communication skills.The Impact You'll MakeProvide real-time support for critical equity trading systems and desks in a fast-paced, time-sensitive environment, quickly diagnosing and resolving issues impacting trading workflowsServe as a subject matter expert on trading systems, client and street connectivity, messaging platforms, IOIs/ATs, and end-to-end trade workflows, including access and entitlement controls Proactively partner with traders to maintain and continuously improve service levels, delivering clear status updates to management and key stakeholdersSupport system upgrades and enhancements, including UAT testing and collaboration with product owners and vendors to define and prioritize improvementsWhat You'll Bring To BairdBachelor’s degree required; Computer Science or MIS preferred1–2 years of experience in financial services or an IT support role preferredUnderstanding of FIX protocol, including FIX log evaluation and connectivity management preferredAbility to perform under peak workloads while managing frequent interruptions in a high-intensity environmentExperience handling highly confidential information with discretion and professionalismStrong written and verbal communication skills with the ability to clearly convey technical information to audiences of varying expertiseDemonstrated ability to influence without authority and collaborate effectively across teamsSuperior problem-solving skills with the ability to identify creative solutions to complex business challengesStrong attention to detail with excellent organizational, critical thinking, and follow-up skillsAbility to grow and succeed in a fast-paced, team-oriented environmentSecurities licenses Series 7, 63, and 55 required or willingness to obtainCompensation And Benefits$70,000 -$80,000 annual base salary rangeAnnual Bonus PotentialCompensation and bonus are commensurate with experience, performance and/or firm profitabilityCheck out our Total Rewards at Baird, which is a summary of our benefits and compensationCreate and maintain system documentation, user entitlements, and training materials, ensuring accuracy and operational readinessAct as a lead resource for cross-functional trading systems initiatives, managing relationships with vendors and internal partners including Risk, Compliance, and Operations, and supporting business continuity planning and after-hours needs