IT Project Engineer

* Maintain a minimum of 6.5 billable hours per day through project tasks, meetings, and documentation* Work with Project Managers and Consultants to ensure tasks are completed as scheduled, or independently when required* Upgrade, configure, install, and test new technology solutions* Prepare cutover checklists for project go-lives* Minimize client impact during implementations and support end users during project changes* Escalate to Project Consultants when needed; max 1 hour working on a project task before escalating* Follow established project plans and technical specifications provided by Consultants and Project Managers* Monitor project hours early to adjust or reassign tasks, maximizing project efficiency* Identify and call out out-of-scope work for Change Requests* Collaborate with Consultants on project flow and determine what can be completed within schedule* Participate in project meetings (internal and client-facing)* Review open tasks in PM Tracking Tool; schedule yourself for available work when calendar is open* Engage in internal Greystone activities: Arcs, Ringers, team meetings, Sales Ops, and other applicable sessions* Support the Project Team by creating and managing project SOPs* Partner with assigned Project Consultant for guidance on projects and scopes of work* Build new technical skillsets through research, education, and shadowing Consultants on unfamiliar project types* Provide timely and accurate status updates to clients and project managers* Ensure thorough documentation of project tasks and changes, keeping the team informed of progress* Keep task statuses current in PM Tracking Tool; ensure all tasks are completed by their due date* Ensure all methods and automations for cloud technology are shared with the team* Create extensive documentation for continual management of new technologies deployed to client environments* Undergraduate degree or equivalent experience in Computing, Engineering, MIS, or Information Science* 3+ years of technical support experience* Experience implementing Microsoft Azure and Microsoft 365 solutions based on client needs* Strong experience with server and storage solutions (Examples: Dell, HP, EMC, EqualLogic, OpenStack, etc.)* Proficiency across virtualization platforms: VMware, Hyper-V, Horizon View, Citrix, VDI solutions* Understanding of emerging technologies: hyper-convergence, SD-WAN / SASE, hybrid and full cloud solutions, AI/LLM integrations* Experience with firewalls, switches, and VLANs using products such as SonicWALL, Cisco, UniFi, Fortigate, etc.* Familiarity with common MSP tooling: RMM, PSA, MDM, ticketing systems, and scripting (Batch/PowerShell)* Ability to understand how technology impacts businesses and translate that into actionable solutions* High level of flexibility, independence, and critical thinking* Willingness to roll up sleeves and work alongside a small, dedicated team* Empathy for clients and what they're going through* Curiosity about technology with the motivation to learn independently* Professional confidence and excitement about solving problems* Strong documentation skills and ability to exhaust resources before escalating* Openness to feedback and ability to learn from experience* Strong organizational and detail-oriented workflow* Competitive wages | The compensation range is expected to start at $80,000. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.* Hybrid work environment. We encourage our team members to work where they are most effective whether it is at home, the office, or at a client site.* Gas card. Fill up your tank on us while you're out visiting client sites* Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer matching* Maternal and paternal leave* Very generous paid time off program that is unique to the IT industry* Sustainable work-life balance and flexibility* Yearly work anniversary rewardsAt Greystone Technology, a New Charter Technologies Company, we believe that technology needs to be comprehensible. Simple. Human. It's not just the servers, the applications, the processes, and websites, that make business technology work. It's all of us, working together. It's understanding your business and your people first, then finding technology solutions that work for them. We've been providing outsourced IT, tech support, and website and application development services with a people-first approach for companies across Colorado for over 20 years.Greystone Technology, a New Charter Technologies company, is looking for creative, self-accountable IT professionals to engage in our fast-paced, people-driven service model. We’ve redesigned the way technology services are provided – from the ground up. We don’t start with solutions; we start with questions. Lots of them. Then we listen. Service providers have a well-earned reputation for sharing the answer before knowing the problem, resulting in businesses getting solutions they don’t need to problems they don’t have. If you think differently, solve creatively, and love to connect with people, we want you to join our mission of digging deep and proving how meaningful IT services can be. It’s as common sense as it is revolutionary. We are proud to be recognized as one of the top workplaces in Denver. In fact, it’s Greystone Technology team members themselves who say our company is a great place to work. We’ve created an inviting workspace that fosters a culture of collaboration, inclusion, innovation, and excitement. Learn more about a culture here: #J-18808-Ljbffr