Senior Account Director

Company DescriptionThe Klick Group-comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures-is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.About our Client Services CraftOur Client Services craft leads client partnership, strategic stewardship, and operational excellence across the life sciences landscape. We guide clients through complex challenges, orchestrate cross-functional collaboration, and ensure every program aligns to brand objectives while delivering measurable impact.Job DescriptionThe Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners closely with internal teams to ensure flawless execution, regulatory alignment, and a consistently strong client experience. The Senior Account Director builds trusted relationships, identifies opportunities to bring value, and ensures the work reflects Klick's high standards.What You'll Do:Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectationsManage project execution to ensure processes are followed and deadlines are met with precisionOversee account financials, including budget management, forecasting, and scope alignmentIdentify opportunities for organic growth and contribute to account planningEnsure all communications and deliverables reflect Klick's standards and elevate the client experienceQualificationsRequired:8+ years of client service experience in the advertising industry3+ years of pharmaceutical or healthcare advertising experienceExperience managing a $3M+ book of businessProven ability to build and grow relationships at the Associate Director/Director levelStrong financial acumen, including scope development and budget oversightStrong presentation and communication skillsDesired:Launch experience in pharma or healthcareExperience leading client meeting intake, agenda development, follow-ups, and recapsAbility to translate client feedback, prioritize changes, and guide internal teamsUnderstanding of US pharmaceutical/healthcare marketing regulationsComfort and enthusiasm for integrating AI into workflowsUniversity degree required; MBA a plusAdditional InformationOur Commitment to Inclusion