National Manager - East KAM Sales

OverviewGlovis America, 3235 Satellite Blvd, Duluth, Georgia, United States of AmericaJob Description — Posted Wednesday, February 4, 2026 at 11:00 AM | Expires Friday, July 31, 2026 at 9:59 AMGLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers\' needs by utilizing the latest information systems and advanced technologies.SummaryThe Head of Department (HOD) National Manager, East KAM Sales is responsible for leading all operations in the East Region and expansion of air business. They will be responsible for helping grow the company\'s revenue streams and profit to pursue the mission of profitable growth for business sustainability.Compensation$133,000-$151,000/Per Year (Subject to Compensation Study Upon Candidate Selection)ResponsibilitiesResponsible for establishing the Regions vision, mission and goals along with striving for operational excellent, process improvement, profitability and supporting growth with existing and new customersDevelop and implement a comprehensive business strategy for their Region to achieve operational KPI\'s and revenue targets in order to expand market share. Align the Region\'s goals with overall FF objectivesResponsible for the teams in the West Region to ensure customer demands and expectations are met regardless of functional and departmental boundaries. Work closely with operations teams to ensure seamless execution of freight forwarding servicesContinues to cultivate a customer-oriented cultureSupport and implement new business along with preparation of analysis and overall on-boarding planDrive integration with business partners such as ocean carriers, truckers and additional 3rd partiesKeeps up with industry standards, regulatory and KSox complianceSupport AR, AP status and support when neededHelp drive system enhancement to improve process and customer experienceMonitor and support customer rate inquires and RFP\'sElevate and coach staff to support career growth, operational performance, business expansion and the overall customer experienceManagement / PeopleLead, coach, enforce, and empower direct reports to perform and achieve in line with company values and strategy, and department goals adhering to company SOP and policiesRecommend and implement strategies to continually improve department performanceAddress all employee performance problems promptly and directly in accordance with personnel policiesCommunicate pending work and/or unresolved problems to personnelOther duties as assignedBenefitsMedical InsuranceVision InsuranceHealth Care & Dependent Care Flexible Spending Accounts (FSA)Basic Life and AD&D as well as Short-Term & Long-Term DisabilityPaid Vacation, Holidays, and Sick leavePet InsuranceHospital and Critical Illness InsuranceWellness Program and Gym Reimbursement*401(k) with Generous MatchingQuarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*Discretionary Bonuses*Tuition Reimbursement**Benefits may vary by location. All benefits pursuant to Company policySkillsExcellent written and verbal communication skills in both English and Korean due to extremely high volume of communication with customers/vendors in Korea RequiredGeneral understanding of the Supply Chain Management and the logistics industry RequiredUnderstanding of the full range of Freight Forwarding services, including movement scheduling, monitor and control services, cost optimization, and various industry specific requirements RequiredAbility to establish business plan and proceed new business development/projects RequiredMust be proficient with PC\'s RequiredIntermediate MS Excel, Power Point, Word and database management RequiredEducation & ExperienceBachelor Degree RequiredMaster\'s Degree Preferred10 - 15 years of direct experience in Supply Chain Management, Freight Forwarding, and/or Logistics Required4 - 7 years of supervisory experience Required10 -15 years of direct experience in Supply Chain Management, Freight Forwarding, Logistics PreferredPhysical RequirementsAbility to sit in front of a desk and/or in front of the computer for long periodsPossibility of domestic travel - 10%Operating desk machines such as desktop, computers, laptop, printer, scanners, shredders, etcRepetitive use of hand/grasping product, writing, and typingStand/walkWorking and Environmental ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Typical office environment with low-level noise exposureThis position is located in the Duluth, GA officeCommunication with employees and field partners will be primarily conducted via phone and emailThe above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.Glovis America, 3235 Satellite Blvd, Duluth, Georgia, United States of AmericaJ-18808-Ljbffr