Founding Marketer

Location: San Francisco, CAType: Full-TimeWork Arrangement: In-PersonAbout FlaiFlai is building an AI communications platform for car dealerships. Dealerships use Flai to handle inbound calls, lead follow-up, and customer communication across service and sales, helping them capture more demand, book more appointments, and deliver a better customer experience.This is a massive, operationally complex market where communication problems directly translate into lost revenue. Dealers are missing calls, customers are getting stuck on hold, and service teams are stretched thin. Flai gives dealerships a better way to manage customer communication at scale.We're backed by First Round, Y Combinator, SV Angel, Liquid 2, Toyota Ventures, and other leading investors, working with dealership groups across the U.S. and growing quickly.About The RoleWe're hiring our first Marketer to help shape how Flai shows up in the market.This is a hands-on role. You'll turn customer results, product launches, market insights, and dealership pain points into content that makes Flai's value clear. This includes case studies, customer videos, blog posts, LinkedIn content, website copy, sales collateral, launch content, event materials, and more.This role is for someone who loves writing, storytelling, and shipping work. You'll have strong raw material: a massive market, real customer pain, measurable ROI, and a product dealers immediately understand.What You'll DoInterview customers and turn their results into case studies, testimonials, blog posts, and social contentProduce customer testimonial videos by coordinating interviews, videographers, editors, and agenciesWrite across blog posts, product launches, website copy, one-pagers, emails, sales collateral, and event materialsTurn customer wins, product updates, and company milestones into LinkedIn content for Flai and the foundersTranslate dealership pain points and product value into clear, credible messagingPartner with sales and customer success to create content that supports the buying processWork with SEO partners or agencies to keep content accurate, useful, and on-brandBuild a reusable content library for sales, customer success, recruiting, events, and brandWhat We're Looking For2 to 6 years in content marketing, brand marketing, customer marketing, product marketing, or a similar B2B roleStrong writing ability and a portfolio of work you personally created or directly ownedExperience creating customer-backed content such as case studies, testimonials, customer stories, or sales narrativesExperience producing video content with freelancers, agencies, editors, or videographersStrong judgment for what makes content specific, credible, and differentiatedAbility to turn rough input from customers, sales calls, product conversations, or founder ideas into polished external contentComfort learning a complex industry and making it accessibleHigh ownership, strong follow-through, and a bias toward shippingNice to haveExperience at an early-stage B2B startupExperience marketing to traditional or operationally complex industriesExperience creating LinkedIn content for founders, executives, or B2B brandsFamiliarity with AI, automation, vertical SaaS, or voice AIWhy FlaiFlai sits in a huge market with a clear problem, measurable ROI, and customer stories ready to be told. This is a foundational marketing hire. You won't be handed a stale content calendar and asked to fill it. You'll help define the voice, build the proof, and shape how the market understands Flai.What we offerCompetitive salary and equity. Full benefits including medical, dental, and vision. Flexible PTO. A small, high-trust team where your work has real impact from day one.Compensation Range: $80K - $150K