REMOTE MEDICAL RECEPTIONIST

Virtual Medical Receptionist (Bilingual – English/Spanish)We are seeking an experienced Virtual Medical Receptionist who can deliver exceptional patient care remotely. You must be fluent in English and Spanish, have extensive front office experience in a medical setting, and be fast and confident with technology.This is more than just answering phones — you’ll be the bridge between patients and our care team, ensuring every interaction is handled with clarity, compassion, and precision.Responsibilities:Answer and manage a high volume of patient calls with professionalism and empathySchedule, confirm, and adjust appointments using EMR/EHR softwareAccurately translate patient conversations (Spanish ↔ English)Document interactions and follow-ups with 60+ WPM typing speedRelay messages clearly to clinical staff and manage intake tasksPerform remote admin tasks: prior authorizations, reminders, and record requestsTroubleshoot tech issues and confidently use modern communication platformsRequirements:Minimum 5 years of experience in a medical office receptionist or coordinator roleFull fluency in both English and SpanishTyping speed of 60+ WPM (will be tested)Proficient with EMR systems (PracticeBetter)Tech-savvy and experienced using tools like Zoom, Slack, and Google WorkspaceExceptional attention to detail and ability to multitask remotelyStable internet, reliable headset, and a quiet workspaceWork Details:Fully remote, virtual front desk supportMust be available during Pacific Time business hours (10 AM - 7 PM PST) Monday-FridayInitial training provided; long-term position availableSend your resume to natalia@everestsleepcenter.com