Program Manager

Program ManagerBoston, MA (Hybrid; 3 days/week on siteDuration: 12 monthsW2About the ProgramThe HCP360 Orchestration Engine is a multi-year enterprise transformation program designed to enable personalized, insight-led customer engagement at scale across *** U.S. portfolio.Role SummaryThe Program Manager will drive program planning, governance, delivery execution, and cross-functional alignment across six coordinated workstreams—Data, Behavioral Insights, Data Science & Decision Engine, IT, Marketing, and Omnichannel/Field Activation.Key Responsibilities· Program Planning & Governance: Develop and manage the integrated program plan, milestones, KPIs, and risk mitigation.· Cross-Functional Leadership: Coordinate across Data, IT, Marketing, Insights, and Omnichannel workstreams.· Meeting Facilitation: Lead program meetings, create agendas, track decisions, and ensure accountability.· Program Execution: Maintain the roadmap, ensure workstream alignment, manage dependencies.· Communication & Change Management: Deliver clear updates, support adoption of new operating models.Qualifications:· 7 years of program or project management experience, preferably in pharma/biotech.· Strong communication, executive presence, and stakeholder influencing skills.· Highly organized with strong accountability and follow-through.· Comfort working with data, analytics, AI/ML or omnichannel programs.#TB_EN#ZR