Commercial Relationship Manager in New Hampton, NY

Job Title: Commercial Relationship ManagerLocation-New Hampton, NYSalary-$130000 annuallySummary / ObjectiveThe Commercial Relationship Manager is responsible for developing and maintaining long-term business relationships to drive sales growth within commercial markets. This role focuses on generating new business while strengthening existing relationships with commercial facility directors, property managers, general managers, C-suite decision-makers, and other industry leaders.Target industries include commercial real estate, hospitality, healthcare, education, municipal governments, and other large-scale commercial facilities. Experience in the restoration industry is required. The position emphasizes cultivating strong referral and trade partner relationships through market analysis, targeted outreach, and a consultative sales approach to convert prospects into long-term clients.Essential Duties and ResponsibilitiesDevelop and manage a portfolio of commercial accounts with a high likelihood of utilizing services during damage events or environmental disastersBuild and maintain relationships with key decision-makers, including facility executives, property managers, and commercial clientsManage the full sales cycle, from prospecting through closing, ensuring a seamless customer experienceConduct in-person sales meetings using a consultative approach to assess client needs and provide tailored solutionsSchedule and manage client appointments and interactions efficientlyMaintain clear, professional communication with internal teams and external partnersProvide exceptional post-sale support to strengthen customer satisfaction and retentionMeet or exceed monthly sales targets and performance goalsPrepare and maintain detailed sales activity and performance reportsIdentify new business development opportunities and growth strategiesEstablish and strengthen relationships with insurance professionals, facility managers, real estate professionals, and other referral sourcesCollaborate closely with project managers and operational teams to ensure service excellenceParticipate in industry trade organizations and networking events to promote company servicesDeliver presentations to small and large groups as neededUphold company values while maintaining a professional and positive demeanorCompetenciesProficiency with computers, mobile platforms, MS Office (Word, Excel, PowerPoint), and Google WorkspaceExcellent verbal and written communication skillsStrong interpersonal and customer service abilitiesEffective time management and organizational skillsStrong analytical and problem-solving capabilitiesAbility to manage multiple priorities in a fast-paced environmentSelf-motivated and results-drivenJob RequirementsBachelor's degree or equivalent professional experienceMinimum of 2 years of B2B sales experience, preferably in a service-based industryAt least 2 years of experience managing repair projects in the insurance and restoration industryIICRC certifications in Water, Fire, and Mold Restoration (required)Project Management certifications or training preferredProven experience developing and managing commercial accounts, particularly in real estate, healthcare, education, or hospitalityStrong marketing and customer service skillsProfessional appearance and demeanorAbility to work flexible hours, including occasional evenings and weekendsWillingness to travel outside the immediate operating area as neededMust be able to pass a background checkCompensation & BenefitsCompetitive base salary plus commissionMedical, dental, and vision insuranceAflac and Long-Term Disability (LTD)401(k) retirement planCompany-provided uniform, vehicle, cell phone, and laptop