Bank Card Claims Associate

divh2Bank Card Claims Associate/h2pInsight Globals client is hiring Bank Card Claims Associates to support customers filing claims related to bank card benefits. In this fully remote role, the Bank Card Claims Associate will review, investigate, and resolve claims tied to credit and debit card coverage while delivering a high level of customer care. This is a great opportunity for someone who is detail-oriented, empathetic, and comfortable handling claims in a fast-paced, customer-focused environment./ppDay to Day:/pulliReview and process bank cardrelated claims in accordance with policy guidelines and service standards/liliDetermine eligibility, coverage, and reimbursement amounts based on benefit terms/liliCommunicate with customers via phone and email regarding claim status, required documentation, and final determinations/liliRequest and evaluate supporting documentation (receipts, statements, police reports, etc.)/liliAccurately document claim activity within Allianz systems/liliEscalate complex or questionable claims as needed/liliMaintain productivity and quality benchmarks while delivering excellent customer service/li/ulpWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com./p/div