California Licensed On-Call Coordinator

A company is looking for a Coordinator, National On-Call. Key ResponsibilitiesManage inbound tickets and answer live phone calls Provide exceptional customer service to caregivers and clients via phone and email Maintain accurate records of transactions and resolve tickets through effective communicationRequired Qualifications, Training, and EducationExperience in customer service or related field Ability to work flexible hours, including weekends and evenings Strong organizational skills and attention to detail Proficiency in using computer systems and software High school diploma or equivalent; additional education is a plus