Consumer Lender - Support

Job Description We are looking for a detail-oriented Bank Teller team member to join our team in Fresno, California on a Contract basis. This role focuses on delivering attentive member service while processing everyday financial transactions with accuracy and care. The ideal candidate brings strong cash-handling experience, a service-minded approach, and the ability to support members with account and lending-related needs in a fast-paced environment.Responsibilities:• Welcome members warmly and create a detail-oriented, helpful experience during each interaction.• Process day-to-day account activity, including deposits, withdrawals, payment transactions, check cashing, and fund transfers, with a high level of accuracy.• Reconcile and balance the assigned cash drawer at the close of business while maintaining complete and accurate transaction documentation.• Listen to member inquiries, assess financial needs, and recommend suitable credit union services such as deposit products, electronic banking tools, and payment options.• Protect sensitive member and account information by following established security and confidentiality standards.• Address routine service concerns efficiently and escalate more complex issues to the appropriate team members when needed.• Follow current credit union procedures, regulatory expectations, and service guidelines to ensure compliant daily operations.• At least 1 year of experience in customer-facing financial services, lending support, teller operations, or a similar role.• Working knowledge of loan administration processes and routine transaction handling.• Experience managing cash deposits, payments, and drawer balancing with strong attention to detail.• Ability to maintain accurate records and perform cash applications and related account transactions.• Strong customer service and communication skills with a detail-oriented and approachable demeanor.• Understanding of confidentiality practices and compliance standards in a financial environment.