Client Support Engineer II Onsite Troubleshooting
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LayerCake Technologies is hiring a Client Support Analyst II to deliver technical support primarily via phone and ticketing systems. Responsibilities include documenting activities, monitoring tickets, and escalating issues when necessary. Successful candidates will demonstrate strong technical proficiencies across various platforms, maintain customer satisfaction scores, and travel occasionally.
This role offers competitive benefits like extensive PTO, retirement matching, and comprehensive insurance coverage.
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