Seasonal Pool Lead

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!About Our PropertyDiscover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHAWhat You Will Have An Opportunity To DoSeasonal Pool LeadJob DescriptionThe pool experience is one of the most memorable parts of a guest’s stay at a hotel or resort. From the cleanliness of the deck to the quality of guest interactions, every detail matters. We are seeking an enthusiastic, dependable, and guest-focused Seasonal Pool Lead to help oversee daily pool operations during the summer season.The Seasonal Pool Lead serves as a key support position for the Pool Supervisor by helping lead Pool Attendants, maintaining pool area standards, assisting with guest needs, and ensuring smooth day-to-day operations. This role is ideal for someone with strong hospitality skills who enjoys working outdoors in a fast-paced, guest-focused environment.Essential ResponsibilitiesAssist the Pool Supervisor with the daily operation of the pool areaProvide leadership and direction to Pool Attendants during shiftsSupport team members in maintaining cleanliness, organization, and presentation standards throughout the pool deckGreet and engage with guests to ensure a positive and memorable pool experienceAssist with pool chair, cabana, and fire pit reservationsHelp oversee setup and operation of fire pits and poolside amenitiesCoordinate with poolside food and beverage teams to ensure efficient guest serviceMonitor towel inventory and communicate needs with HousekeepingAssist with opening and closing procedures for the pool areaEnsure pool furniture, umbrellas, cabanas, and guest areas remain clean and properly arranged throughout the dayRespond promptly and professionally to guest requests and concernsRemove trash, used towels, and debris from pool and service areasHelp train and mentor new Pool Attendants on service standards and operational proceduresMaintain safety awareness and ensure resort policies are followed at all timesCommunicate operational updates or guest concerns to the Pool Supervisor or management teamQualificationsPrevious hospitality, recreation, pool, or guest service experience preferredPrior leadership or team lead experience is a plusStrong communication and guest service skillsAbility to work outdoors for extended periods in varying weather conditionsAbility to multitask and remain organized in a fast-paced environmentFlexible availability, including weekends, holidays, and eveningsAbility to lift, carry, push, and pull moderate weight as neededSeasonal Position DetailsSeasonal summer positionOpportunity to gain leadership experience in hospitality operationsFast-paced, energetic, and team-oriented environmentWhat We’re Looking ForPositive attitude and professional appearanceStrong work ethic and reliabilityTeam player with leadership potentialAttention to detail and passion for guest serviceAbility to create a welcoming and enjoyable environment for all guestsIf you enjoy working outdoors, creating memorable guest experiences, and leading by example, we invite you to join our team for an exciting summer season at the pool.What are we looking for?Someone with a experience in a guest service roleSomeone with an engaging and energetic personalitySomeone with the ability to work on feet for an extended periodSomeone with the ability to communicate effectivelySomeone who can lift, carry and position loads of at least 25lbs.Someone with the availability to work varied shifts to include, nights, weekends and holidaysCompensation$18.0$18.0Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.