Patient Care Coordinator

Job Full DescriptionPatient Care CoordinatorLocation: Fort Myers, FLSchedule: Monday-Thursday (10-hour shifts, no Fridays)Pay: $18-$20/hrCompany: Express Employment ProfessionalsAbout the RoleExpress Employment Professionals is recruiting for a Patient Care Coordinator to join a fast-paced ambulatory surgical environment in Fort Myers. This is a dynamic, patient-facing role where you will serve as the "face" of the center, ensuring patients are both medically and administratively prepared for their procedures.This position is ideal for someone who thrives in a high-energy environment, enjoys multitasking, and is passionate about delivering excellent patient care while supporting both clinical and administrative operations.Key ResponsibilitiesServe as the primary point of contact for patients, providing excellent customer service in person and over the phonePerform patient check-in, verify medical history, complete consents, and record vital signsEnsure accurate insurance verification, obtain authorizations, and collect co-pays/deductiblesCoordinate scheduling and confirm all pre-operative requirements are completedPrepare and audit patient charts to ensure accuracy and completeness prior to proceduresAssist clinical staff with patient flow, including prepping areas and supporting turnover between casesEscort patients safely upon discharge while monitoring stabilityManage multi-line phones, medical records requests, and front desk operationsMaintain compliance with HIPAA and ensure proper documentation in EMR systemsCollaborate with clinical and administrative teams to support efficient daily operationsQualificationsHigh School Diploma or equivalent required; some college preferredCompletion of a Medical Assistant program is a plus, not required1-3 years of experience in a medical office or similar setting preferredExperience with insurance verification and scheduling is highly preferredProficiency with Microsoft Office and EMR systemsStrong knowledge of medical terminology and patient intake processesBilingual (Spanish or Haitian Creole) is a plusSkills & AttributesStrong communication and interpersonal skillsHighly organized with strong attention to detailAbility to multitask and manage competing prioritiesComfortable working independently and as part of a teamProfessional, patient-focused demeanor in a fast-paced environmentWork Environment & Physical RequirementsFast-paced clinical setting requiring strong organization and prioritizationAbility to stand for extended periods and assist with patient movementFrequent use of computers and office/clinical equipmentMay require occasional overtime based on patient volumeBenefitsMedical, dental, and vision insurance (85% employer-paid for employee)Simple IRA with company matchPTO accrual plan (approximately 2.5 weeks per year)Consistent 4-day workweek with no FridaysAbout Express Employment ProfessionalsExpress Employment Professionals is a leading staffing provider helping job seekers find meaningful work at top companies. We specialize in Administrative, Professional, Medical, and Commercial placements, offering both contract and direct hire opportunities-all at no cost to the job seeker.Fort Myers (Northeast Corridor), FL15187370 College ParkwaySuite 304Fort Myers, FL 33907