Customer Care Specialist (Part-Time and Temporary)

Customer Care SpecialistPart-Time and Temporary | Onsite | Webster, TXThe Bio Dude is hiring a Customer Care Specialist to support our retail customers, maintain inventory accuracy, and help deliver an exceptional in-store and remote customer experience. This role is ideal for someone who enjoys helping people, staying organized, and working in a fast-paced environment—especially if you have an interest in reptiles and amphibians.What You'll DoProvide friendly, knowledgeable customer service in-store, by phone, and via emailAssist customers with product selection and reptile/amphibian care guidanceAccurately process sales transactions, returns, and exchangesMaintain inventory accuracy, restock shelves, and keep the store clean and organizedTrack customer interactions and ensure timely follow-up and issue resolutionAssist with inventory tracking, loss prevention, and operational reportingSupport marketing initiatives, promotions, and in-store eventsStay current on product updates and reptile care best practicesFollow OSHA safety standards and company policiesParticipate in ongoing training and developmentOpportunity to assist with trade shows and special eventsTools & Systems You'll UseShopify, SKULabs, Front, NextivaSlack, Google Workspace, Microsoft OfficeInventory kiosks and POS systemsSocial media and basic website support toolsSchedulePart-time,