Shift Leader

Who Are We:Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.Who You Are:All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free ZoneA Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. Shift Leaders are responsible for maintaining an organization's high performance, quality and safety standards and guaranteeing satisfaction. A Shift Leader performs leadership, management, and organization tasks to ensure team members work efficiently and effectively during their shift.BenefitsOn-Demand PayMedical, Dental and Vision insurance (full time employees only)Employee perks and discount programFree Black Card Membership401K PlanAs the Shift Leader you will:Have the ability to work a schedule that will include mornings and weekends.Organizing shift schedules for team members.Monitoring attendance, tardiness, and time off.Assigning duties to specific employees based on role and skills.Supervising employees and assisting with tasks as necessary.Supervise performance and sharing feedback with both upper management and team members.Training new and current team members on tasks.Handling customer issues and managing conflicts.Adhering to company policies and health, safety and employment standards.Upholding integrity and security with member documents and sensitive information always.Managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition.Execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy.RequirementsWhat you bring to the table:Must be 18 years of ageHigh school diploma/GED equivalent requiredWilling to become CPR/AED Certified (Training provided by Planet Fitness)Strong customer service skillsStrong problem resolution skillsStrong verbal and written communication skillsBasic computer proficiency (Microsoft Suite)Ability to lift up to 50 poundsAbility to walk and stand for prolonged periods of timeAbility to continuously talk in person or on the phone during shiftWill occasionally encounter cleaning chemicals during shiftThis role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.Salary Description