Host/Hostess

Job Summary We are seeking a friendly and attentive Host/Host to join our dynamic hospitality team. As the first point of contact for our guests, you will be responsible for ensuring a warm welcome and exceptional dining experience. This role is ideal for those who thrive in a fast-paced environment and are dedicated to delivering top-notch customer service. Responsibilities - Greet guests upon arrival and promptly seat them in a clean and organized manner. - Manage reservations, take phone calls, and assist with special requests. - Provide exceptional guest services by addressing any concerns or issues promptly and professionally. - Maintain a clean and organized dining area, including the host stand, tables, and restrooms. - Assist servers with drink orders and help to ensure that guests have everything they need. - Offer helpful recommendations to guests regarding our menu and wine list. - Provide assistance to other staff members as needed, including helping to deliver food to tables. - Demonstrate a positive and welcoming attitude to all guests and team members. Requirements - Experience in the food service industry, preferably in a hotel or restaurant setting. - Excellent customer service skills, with a focus on providing exceptional guest experiences. - Ability to work in a fast-paced environment and maintain a calm demeanor under pressure. .- Familiarity with Opentable reservation systems. - Strong communication skills, including phone etiquette and the ability to clearly articulate menu items and specials. - Ability to lift up to 25 pounds and stand for extended periods. - A friendly and helpful attitude, with a commitment to providing outstanding guest services. - Experience in a guest services or guest relations role is a plus. Job Type: Full-time Pay: $17.00 - $19.00 per hour Expected hours: 30 – 40 per week Benefits: Flexible schedule Shift: Day shift Evening shift Work Location: In person