Plumbing Service Technician
Take Ownership of Your Trade Join Ford Plumbing & Air as a Plumbing Service Technician!Job Title: Plumbing Service Technician Company Name: Ford Plumbing & Gas LLC (Ford Plumbing & Air) Pay Range: $30$50 per hour (Base + Commission) + Performance & Year-End Bonuses Employment Type : Full-Time Schedule: MondayFriday Location: Ridgeland, MS Type of Construction/Work we perform: Residential HVAC / MechanicalJob OverviewFord Plumbing & Air is seeking an experienced Plumbing Service Technician to join our growing Field Operations team. This is a full-time, performance-driven role designed for a technician who takes pride in their craft, excels at residential diagnostics, and communicates confidently with customers.This is not an entry-level position. We are looking for a seasoned professional who can diagnose issues accurately, present solutions clearly, and complete work to the highest standard while maintaining professionalism and thorough documentation. If you are self-motivated and want your pay directly tied to your performance, this opportunity is built for you.Who We AreFord Plumbing & Air is a trusted name in the Jackson Metro area, proudly serving residential customers with integrity and excellence. We were voted Best Plumbing Company in Madison County last year and are nominated again this yearalong with recognition for Best HVAC Company.We offer the best of both worlds: the close-knit culture of a small business combined with the structure, systems, and benefits of a larger organization. We are deeply committed to technician development through mentorship and apprenticeship programs because we believe in building long-term careersnot just filling positions.At Ford Plumbing & Air, we value ownership, professionalism, and teammates who elevate the people around them.Key ResponsibilitiesPerform residential and light commercial plumbing service, diagnostics, and repairsAccurately troubleshoot plumbing systems and identify root causesPresent repair and replacement options clearly and professionally to homeownersFollow company pricing structures and service systemsUtilize mobile field software for documentation, pricing, and invoicingMaintain a clean, organized service vehicle and workspaceComplete accurate job documentation and service reports dailyParticipate in daily shop check-insMaintain professional appearance and strong customer communicationUphold company safety and quality standardsQualificationsMinimum 3+ years of plumbing service experience highly preferredStrong diagnostic and troubleshooting skillsExcellent customer service and communication abilitiesProfessional appearance and presentable dress is requiredComfortable using iPads, iPhones, and mobile service softwareUnderstanding of plumbing pricing structures and presenting service optionsValid driver's license with a clean driving recordCompensation & BenefitsCompensation StructurePerformance-based pay modelEquivalent earning potential per hour based on performanceTop performers can realistically exceed the upper end of the pay rangePerformance-Based BonusesYear-End BonusesBenefits PackageMedical InsuranceDental InsuranceVision InsuranceLife and Disability Insurance OptionsRetirement Savings ProgramPaid Time OffApprenticeship & Mentor Training ProgramsUniforms ProvidedEmployee Rewards & Incentive ProgramsWork ScheduleFull-TimeMonday through FridayWeekend work may be required during peak seasonsWork LocationBased in Ridgeland, MSDaily shop check-in requiredResidential and light commercial service calls throughout the Jackson Metro area, Madison County, and surrounding communitiesEqual Employment OpportunityWe are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.#CYAFC25