Physical Security Systems Engineer

Job DescriptionAbout Clear Cloud SolutionsClear Cloud Solutions is a fast-growing Security Systems Integration, Low Voltage, and Electrical Contracting company located in Southern California, specializing in Security Systems Integration, IP Video Surveillance, CCTV, Access Control, Intrusion Detection, Low Voltage Cabling, and Perimeter Security Systems in the commercial, industrial, and government sectors.The OpportunityWe are seeking a Physical Security Systems Engineer to lead head-end programming, commissioning, and advanced troubleshooting of enterprise Access Control and VMS platforms. This is a hands-on technical role for an experienced physical security professional who has programmed and commissioned real-world systems in integration or low-voltage contracting environments.This role is responsible for head-end configuration, multi-platform system integration, technical escalation support, and continuous standards improvement. The ideal candidate can rapidly learn and operate across multiple access control and VMS platforms while ensuring system stability, cybersecurity alignment, and technical execution excellence.Location: Upland, CA (on‐site)Travel: up to 40% nationwideCompensation: $89,440-$135,000Candidates from pure IT, desktop support, general network engineering, or corporate security operations backgrounds without substantial hands-on physical security platform commissioning experience are unlikely to be a fit.Technical Requirements5+ years of direct, hands-on experience independently programming, configuring, and commissioning enterprise Access Control and VMS platforms in a security systems integration, low voltage contracting, or similar field deployment environment.Proven experience commissioning head-end systemsStrong understanding of:- TCP/IP networking fundamentalsVLANs and firewall basicsServer-client architecturesWindows Server environmentsSQL database fundamentalsExperience with system migrations and upgradesAbility to read and interpret construction drawings and specsAbility to pass federal background checkValid Driver's LicenseCore Responsibilities:Head-End Programming & CommissioningProgram, configure, and commission enterprise Access Control and VMS platformsIntegrate multi-site systems and complex database buildsConfigure user roles, partitions, policies, schedules, alarms, and reportingValidate firmware, patching, and cyber hardening alignmentPerform QA/QC of panel builds and head-end deploymentsAdvanced TroubleshootingProvide Tier 2 and Tier 3 escalation support to field techniciansDiagnose database, firmware, controller, and integration-level issuesWork directly with manufacturer support to resolve escalated casesOpen and manage manufacturer tickets when requiredPerform forensic troubleshooting of intermittent system failuresEngineering & Standards ContributionContribute to system standards developmentProvide structured feedback to estimating and engineering teamsAssist in final BOM validation and gap analysisSupport RFI/RFP technical discoveryEnsure builds align with company cyber and deployment standardsField & Client InterfaceConduct site surveys for electronic security and low voltage systemsAttend project meetings when technical leadership is requiredTrain customers on commissioned systemsMentor technicians and junior engineersPreferred Certifications/ExperienceGallagher, LenelS2, Identiv, CCURE 9000, HID, Idemia, HirschMilestone, Avigilon, Verkada, Geutebruck, Axis, HanwhaBosch, DMPCybersecurity fundamentals trainingCSEIP or equivalent preferredPerformance ExpectationsSuccess in this role is measured by:Reduction in repeat service callsFaster system commissioning timelinesImproved project margin through technical accuracyPositive post-project customer feedbackContinuous technical feedback to engineering and estimatingDemonstrated ability to master new systems rapidlyBehavioral ProfileWe are looking for someone who:Understands system architecture and interdependencies across platformsUnderstands the realities of project-based integration work, field installations, and the direct link between thorough commissioning and reduced repeat service calls.Demonstrates strong technical self-sufficiency and initiativeCan troubleshoot under pressureCommunicates clearly with both technicians and executivesValues standards, documentation, and repeatabilityElevates the technical capability of the organizationApplicants selected may be subject to a background investigation and must obtain and maintain both a favorable personal security suitability determination and customer approval./nCompany DescriptionClear Cloud Solutions Company, brings a high level of experience, safety compliance, dedication, customer service and integrity to the Electrical, Low Voltage, Security Integration and Access Control industry.Company DescriptionClear Cloud Solutions Company, brings a high level of experience, safety compliance, dedication, customer service and integrity to the Electrical, Low Voltage, Security Integration and Access Control industry.