Chief Health Officer

Job DescriptionGreat Lakes Bay Health Centers (GLBHC) is a community health center umbrella made up of 30+ locations throughout the Great Lakes Bay region and beyond. Most locations are set up to serve medically underserved populations, but our doors are open to anyone regardless of insurance or lack of insurance. The services provided are sensitive to the needs of the community, are not based on ability to pay, and are offered without regard to criteria such as race, religion, national origin, sexual orientation, or gender identity. Our federally qualified community health centers around Michigan offer a wide range of comprehensive high-quality care to thousands of patients. Simply put, we change peoples' lives!The Chief Health Officer PositionThe Chief Health Officer (CHO) leads clinical operations across GLBHC, and is responsible for advancing clinical quality, safety, and patient outcomes across all care sites while ensuring compliance with federal, state, and payer requirements. The CHO serves as the senior clinical leader and a key member of the executive team, partnering closely with organizational leadership, the Board, and community stakeholders to drive performance, access, and long-term growth.Key Responsibilities include:Clinical Quality, Standards & Patient Care DeliveryLead the development, implementation, and continuous improvement of clinical standards, protocols, and workflows across all service lines to ensure high-quality, safe, and patient-centered careOversee regular review and governance of clinical policies and procedures to maintain alignment with evidence-based practices and regulatory requirementsMaintain an active clinical presence through direct patient care on a mutually agreed-upon scheduleProvide clinical oversight for designated service areas, including responsibilities aligned with Clinical Laboratory Director and Physical Therapy leadership functionsProvider Performance, Leadership & Workforce DevelopmentEnsure timely completion and integrity of annual provider performance evaluations, incorporating productivity, quality, and patient satisfaction dataEstablish and maintain privileging standards in collaboration with clinical and operational leadershipMentor and develop clinical leaders, building a strong leadership pipeline across medical, dental, and behavioral health disciplinesLead provider leadership forums and all-provider meetings to drive alignment, communication, and accountabilityRegulatory Compliance, Risk & GovernanceEnsure full compliance with Health Resources and Services Administration (HRSA) requirements, FQHC regulations, and all applicable clinical standardsPartner with compliance and risk leadership through active participation in committees focused on quality, corporate compliance, and risk managementServe as a key liaison to the Board of Directors, including regular reporting and participation in governance committees such as policy and quality oversightMaintain readiness for audits, site visits, and accreditation processesOperational, Financial & Value-Based PerformanceMonitor managed care and clinical performance data, driving corrective action and continuous improvement where neededPartner in the evaluation and execution of value-based care strategies, including quality incentive design and contract performanceCollaborate with executive leadership to optimize provider productivity, staffing models, and operational efficiency across clinical sitesStrategic Leadership & Community ImpactContribute to both short- and long-term strategic planning, including clinical growth, service expansion, and workforce planning initiativesSupport recruitment and retention strategies to ensure appropriate staffing levels and clinical capability across the organizationServe as a liaison between providers, administration, and external stakeholders, representing the organization in key partnerships and community initiativesExperience, Skills & Abilities of the Chief Health OfficerRequired:MD or DO from an accredited medical schoolActive, unrestricted license in the State of Michigan (or ability to obtain)Board Certification requiredValid DEA license and current Basic Life Support (BLS) certificationDemonstrated clinical leadership experience, ideally within an FQHC or community health settingPreferred:Prior experience in a Chief Medical Officer, Chief Health Officer, or Medical Director capacityStrong familiarity with HRSA requirements, UDS reporting, and value-based care modelsProven ability to lead multidisciplinary teams and improve clinical quality outcomesCompensation, Benefits & Structure of the Chief Health OfficerThis position is full time and permanent and includes a competitive compensation structure, based on skills and experience, and a comprehensive benefit and retirement package. The position is based in our Saginaw, MI office with occasional off-site travel to various GLBHC offices as required.The Recruitment Process for the Chief Health OfficerThe recruitment process will include a mixture of preliminary phone screens, web-based (or in-person) interviews, a candidate personality assessment, and a pre-employment background check and drug test. The process, which is being facilitated through EctoHR, Inc. is designed to ensure that candidates are aligned with GLBHC's mission, passion, and guiding principles.Great Lakes Bay Health Centers is an Equal Opportunity Employer! Our goal is to attract an inclusive team of employees, including but not limited to people of color, women, people with disabilities, military veterans, and members of the LGBTQ+ community.