Senior ServiceNow Developer

Role: Senior ServiceNow DeveloperLocation: Woodlawn, MDWork Arrangement: Onsite – 3–5 Days per WeekEmployment Type: PermanentClearance: Must be able to obtain and maintain SSA Public Trust Suitability ClearanceInterview process: Vendor screening Client interview - virtual Client interview - In personPosition OverviewIntegrated BI Solutions Inc. (IBIS) is seeking a Senior ServiceNow Developer / Team Lead to join our Software Development team in Woodlawn, MD. The ideal candidate will have extensive hands-on experience developing ServiceNow solutions across multiple platform applications and will provide technical leadership, architecture guidance, mentorship, and development support to the team.This is a long-term opportunity requiring 3–5 days per week onsite in Woodlawn, MD.Key ResponsibilitiesServe as the Team Lead and Senior ServiceNow Developer, providing technical direction to the development team.Analyze customer requirements and develop scalable ServiceNow solution architectures.Design solutions that maximize automation, operational efficiency, reporting, and maintainability.Lead development of solution artifacts, including roadmaps, architecture diagrams, optimization plans, and technical designs.Build prototypes and lead technical reviews, architecture discussions, and design sessions.Lead requirements-gathering and analysis sessions with diverse business and technical stakeholders.Provide technical guidance, mentoring, and support to junior and mid-level ServiceNow developers.Drive technical initiatives, platform improvements, and enterprise ServiceNow solutions.Support data integrity across CMDB, Hardware Asset Management (HAM), Software Asset Management (SAM), and related platform components.Develop and maintain integrations between ServiceNow and third-party technologies.Communicate complex technical solutions clearly to technical and non-technical stakeholders.Required QualificationsAbility to obtain and maintain an SSA Public Trust Suitability Clearance.This is a permanent role expected to be onsite 3 to 5 days a week.Bachelor’s degree with 7+ years of experience, Master’s degree with 5+ years, or 11+ years of experience in lieu of a degree.8+ years of hands-on ServiceNow development experience across multiple platform applications, including:ITSMITOMHAMSAMITBM / Strategic Portfolio ManagementCSMSecOpsGRCHR Service Delivery5+ years of experience leading technical discussions, reviews, and solution design sessions.5+ years of experience developing system architecture, design principles, and technical impact assessments.5+ years of experience supporting IT data integrity, including CMDB, HAM, and SAM.5+ years of industry experience in areas such as Financial Services, Healthcare, High Tech, Manufacturing, or Retail.5+ years of technical leadership experience driving solutions and organizational change.Strong communication, stakeholder engagement, and problem-solving skills.Strong expertise in full-platform ServiceNow development and third-party integrations.Experience leading requirements gathering and analysis with diverse stakeholders.Experience with AWS Cloud Management Platform.Strong technical leadership skills with the ability to take initiative and manage additional responsibilities.Excellent written and verbal communication skills.Preferred / Desired QualificationsWeb development experience with XHTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, or Java.Experience using JavaScript for ServiceNow automation across multiple modules.Experience with REST and SOAP web services.Hands-on experience with:Business RulesWorkflowsIdentification RulesWorkspacesExternal PortalsKnowledge of SAML, Active Directory, and LDAP.ServiceNow certifications in areas such as ITSM, HAM, SAM, ITBM/SPM, CSM, SecOps, GRC, TRM/APM, or HR.ITIL v4 Foundation certification.Project Management or Agile certification.ServiceNow Certified System Administrator certification.ServiceNow Certified Application Developer certification.Additional ServiceNow CIS certifications, preferably:CIS – Customer Service ManagementCIS – IT Service ManagementCIS – DiscoveryCIS – Service MappingCIS – Strategic Portfolio ManagementCIS – Application Portfolio ManagementCIS – Software Asset ManagementCIS – Hardware Asset Management