Order Coordinator

Order CoordinatorCogent is hiring an Order Coordinator to work at our Edelmann & Associates branch in Plymouth, MN. The ideal candidate will have an associate's degree (minimum) along with previous experience in a customer service/order coordination position. We are passionate about helping customers and the communities where we live and work and pride ourselves on being respected, innovative leaders in our industry.What we value:Intelligent, entrepreneurial, and industrious individuals looking to apply themselves creativelyIndividuals who are comfortable speaking up, sharing ideas, and driving changeEnergetic teammates looking for more than just a job to pay the billsPassionate individuals who naturally do more than is askedTypical duties of an Order Coordinator include:Reviews orders for accuracy and completion. Clarifies invalid and unclear order requirements with sales staffEnters all sales orders from Application Engineers into our ERP systemPlaces orders with vendors to purchase customer ordersComputes prices, shipping costs, and any appropriate discountsHandles inbound calls from customers, vendors and sales personnelProvides sales quotes for parts to customers from vendor-provided resourcesDetermines the appropriate timing of orders to ensure timely delivery and cost savingsVerifies and updates customer informationChecks the customer account for credit and outstanding paymentsInforms the customer and/or salesmen of the shipping date and any possible delaysAccurately prepares invoices in our billing systemElectronically files copies of all orders receivedAdheres to productivity standards to ensure all orders are handled in a timely and efficient mannerCustomer Service is KEY; you will have contact with customers on a daily basisQualified candidates will have the following knowledge, skills and abilities:Proficient in MS Office Word, Excel and Google Drive and GmailFast paced self-motivator who promotes teamwork among co-workersAbility to multi-task such as simultaneously using telephone and computer skillsMust have a general knowledge of basic mathematical computationsAbility to sit for extended periods while typing and reading on the computerExperience using Epicor Prophet 21 or similar ERP software programs preferredExperience using Salesforce or similar CRM preferredWhy Work With Us?At Cogent, you're not just an employeeyou're an owner. Our team of employee-owners is committed to building prosperous communities and delivering innovative fluid processing solutions. We serve a wide range of markets including industrial, municipal, and commercial sectors through our family of trusted brands.We Offer:Employee Ownership (ESOP)401(k) with Company MatchProfit SharingMedical, Dental, Vision & Life InsurancePTO, Paid Holidays & Volunteer Time OffCareer Development & Advancement OpportunitiesA Culture That Values Innovation, Collaboration, and RespectMake Your Mark with CogentThis is more than just a jobit's a chance to work in a company where your efforts are recognized, your voice is valued, and your professional growth is supported. As an employee-owner, you'll be part of a collaborative team that celebrates innovation, accountability, and shared success.Apply today and help us build something exceptionaltogether.