Forward Deployed Partner- Austin, TX

Forward Deployed Partner- Austin, TXAbout AcrisureAcrisure is a global fintech leader empowering ambitious businesses and individuals with customized solutions that drive growth and impact. We combine cutting-edge technology with expert human support to deliver tailored insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.In the last twelve years, Acrisure has grown from $38 million in revenue to nearly $5 billion and now employs more than 19,000 colleagues across 20+ countries. Built on entrepreneurial spirit, we prioritize leadership, accountability, and collaboration - equipping our teams to work at the highest levels and solve meaningful challenges.Role Summary & MissionThe FD Partner is the most complete role in the Palantir Center of Excellence - and intentionally so. This is not a relationship manager who oversees technical work from a distance. The FD Partner is a senior, deeply technical practitioner who is equally at home building in Palantir Foundry and AIP as they are presenting a Go/No-Go recommendation to an executive sponsor. They own the business relationship, set the value agenda, and get their hands dirty delivering it.The FD Partner leads pods where needed, drives active development on the most complex or ambiguous use cases, and is ultimately accountable for adoption and ROI across their portfolio. They are the person in the room who can both write the Ontology and articulate why it matters to a CFO. Technical depth is non-negotiable - the credibility to lead FD Delta and FD Echo engineers, challenge delivery approaches, and unblock problems in Foundry must be earned through proficiency, not assumed through seniority.This is a Forward Deployed role, so travel is expected. The range is between 10-30% (2-6 nights/month) on average, with some periods being higher and some periods being lower.Key ResponsibilitiesHands-On DeliveryActively build and contribute to Palantir Foundry and AIP solutions - including data pipelines, Ontology modeling, Workshop applications, and AIP agent workflows - particularly on Prototype and complex Strategic use cases.Lead technical design sessions and architecture decisions within the pod; serve as the senior technical voice when FD Delta engineers need direction or escalation.Maintain sufficient hands-on proficiency in Foundry (Pipeline Builder, Code Repositories, Ontology, Workshop, OSDK) and AIP (Agent Studio, Logic, Evals) to unblock delivery, review output, and identify quality issues.Roll up sleeves during crunch periods - the FD Partner is expected to contribute code, configuration, and documentation when delivery velocity demands it.Business & Value LeadershipOwn the end-to-end business relationship for a portfolio of Palantir use cases across one or more pillars (e.g., Agentic Automation, Premium Placement, Claims/Losses).Lead use case ideation and qualification, guiding stakeholders through the Value Case process including KPI selection, baseline establishment, and DCF / ROI framing.Drive alignment on use case type (Prototype, Tactical, Strategic) and ensure all required documentation, sponsorship, and milestones are in place per the CoE delivery framework.Own the Prototype Value Realization Checkpoint and Recurring Value Realization cycles - presenting Go/No-Go recommendations to executive sponsors with supporting data. Program & Team LeadershipLead and coordinate pod delivery - providing technical direction to FD Delta, sustainability guidance to FD Echo, and ensuring clean handoffs at each stage.Facilitate and escalate tie-break decisions per the CoE framework (Speed to Deliver, ROI/Cost, Business Preference, External Preference) when competing priorities arise.Serve as the communication bridge between business leadership and the CoE - absorbing escalations upward and preventing leadership friction from permeating to delivery teams.Champion adoption and change management for productionalized capabilities, combining technical authority with business credibility to drive user uptake. Required Skills & CompetenciesPalantir Platform Proficiency (Required - Not Optional)Hands-on proficiency with Palantir Foundry: Pipeline Builder, Code Repositories, Ontology (objects, links, Action Types, Functions), Workshop, and OSDKPractical experience with AIP: Agent Studio, Logic, Evals, and Observability tooling - able to design, build, and debug agentic workflowsStrong Python, TypeScript/JavaScript, and SQL skills - the FD Partner writes production code, not just reviews itFamiliarity with RAG architectures, human-in-the-loop model patterns, and data science concepts as applied within the Palantir ecosystemBusiness Value LayerStrong business acumen - able to engage credibly with senior insurance, finance, and operations leaders on value, process, and strategyDemonstrated ability to own use case strategy end-to-end: from hypothesis and value case through delivery, adoption, and value realizationStakeholder leadership - able to navigate ambiguity, manage competing priorities, and influence without authority at all levels of the organization Experience6-10+ years of experience - ideally spanning both hands-on technical delivery and business-facing roles; Palantir FDE or equivalent forward-deployed engineering background is highly valuedPrior experience in insurance, financial services, or similarly regulated industries strongly preferredBachelor's or Master's degree in Business, Finance, Accounting, or related business fieldOptional: Bachelor's or Master's degree in Computer Science, Engineering, or related technical field Success Metrics / KPIsMetricIndicator of SuccessUse Case Value Realization% of portfolio use cases achieving or exceeding Value Case projectionsDelivery ContributionActive technical contributions to pod delivery (code, config, architecture) on Prototype and Strategic use casesAdoption Rate% of productionalized use cases meeting target user adoption within 90 daysGo/No-Go Decision QualityPrototype checkpoint recommendations validated by subsequent value dataPod VelocityUse case throughput across the pod relative to milestone plan commitmentsStakeholder SatisfactionBusiness lead feedback on both technical credibility and partnership qualityInteractions / Stakeholder MapStakeholderRelationship TypeKey InteractionFD DeltaLead & CollaborateTechnical direction, architecture decisions, delivery reviews, unblockingFD EchoLead & CollaborateSustainability planning, adoption strategy, productionalization handoffBusiness Unit LeadsOwnPrimary relationship; value case alignment, adoption, and outcome accountabilityExecutive SponsorsEscalation & ReportingValue checkpoint presentations, Go/No-Go recommendationsValue PartnerJoint OwnershipValue measurement process; checkpoint and realization cycle facilitationPlatform LeadPeer EscalationPlatform constraints, architecture alignment, deployment coordinationPalantir FD TeamPeer & PartnerTechnical alignment, capability roadmap, escalated platform issuesCandidate Experience & Workplace CultureWe strive for inclusive job descriptions and encourage candidates from all backgrounds - including those who might not meet every preferred qualification - to apply and grow with us. Acrisure believes that diversity of experience leads to innovative solutions and stronger teams.Benefits & PerksCompetitive compensationGenerous vacation and paid time offComprehensive medical, dental, and vision benefits (employee-paid)Company-paid disability insurance and life insurance401(k) with company matchFlexible spending and commuter benefitsParental leave, fertility support, and family benefitsCareer development opportunities...and more(Offerings may vary by entity or location; eligibility criteria may apply.)Commitment to Inclusion & AccommodationWe are committed to an inclusive workforce and welcome applicants of all backgrounds. Reasonable accommodation is provided in accordance with applicable laws. If you require assistance during the application process, please email leaves@acrisure.com.