Global Head of Solutions Engineering
OverviewGong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. Gong is a place to grow, stretch, and do work that truly matters, with a culture built on transparency and trust.As the Head of Solutions Engineering, you will be responsible for managing all facets of the assigned Solutions Engineering teams. The Head of Solutions Engineering will oversee Gong's team of Solutions Engineers and Solutions Engineering Directors / Managers. You will be responsible for defining, developing, managing and implementing all strategic pre-sales activities and outcomes that align with Gong's vision, mission and strategic plans on a company-wide basis.ResponsibilitiesScale and run a Solutions Engineering organization leveraging your past experiencesGlobal Resource Allocation and Standardize global playbooks while allowing for regional nuanceCreate processes, reports, and operating rhythm to help your team and stakeholdersBuild the appropriate organizational structures to balance the need for specialization with revenue coverageInvest in deep, peer-level relationships with Product and Engineering VPs, fostering a culture of mutual respect where SE technical expertise is viewed as a force-multiplier for product successImprove processes and eliminate bottlenecks by working cross-functionally in order to get deals across the lineBuild appropriate processes, measurement and infrastructure needed to maximize SE productivity and impactBuild strong cross-functional relationships with Sales, Product Marketing, Product Management and Engineering and exercise sound judgement to achieve business objectivesBuild technical thought leadership on architecture, processes and operationalizationQualifications10+ years of relevant solutions engineering experience5+ years of experience building and managing high performing solutions engineering teams4+ years of experience leading Solutions Engineering Senior Directors/Directors/ManagersExperience leading organizations of at least 50–100+ headcount through IPO or significant hyper-growth phasesKnow how to build trust amongst your team members and cross-functional stakeholdersProven ability to influence cross-functional peers (Product/Eng) without formal authority, specifically in a high-growth SaaS environmentHigh level of business acumen and understanding of how revenue leaders thinkPerks & BenefitsWe offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needsWellbeing Fund - flexible wellness stipend to support a healthy lifestyleMental Health benefits with covered therapy and coaching401(k) program to help you invest in your futureEducation & learning stipend for personal growth and developmentFlexible vacation time to promote a healthy work-life blendPaid parental leave to support you and your familyCompany-wide recharge days each quarterWork from home stipend to help you succeed in a remote environmentThe annual OTE for this position is $340,000 - $357,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.We are always looking for outstanding Gongsters! If this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates\' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.Gong is an equal-opportunity employer. We believe that diversity is integral to our success and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.J-18808-Ljbffr