Residential Manager, Camellia

AltaPointe's Adult Residential ServicesAltaPointe's Adult Residential Services are designed for consumers with serious and persistent mental illness who require social rehabilitation and community support. Combining medical, nursing and clinical services, our staff provides care and treatment for more than 200 adults in need of intensive service provision. The Adult Residential Services Program consists of group homes, which are supervised 24 hours/day when consumers are on the premises. Expected outcomes are the same for each adult group home: to prevent re-hospitalization and to maximize and maintain successful community placement. Residential care focuses on the rehabilitation and return to the community of seriously mentally ill consumers.ResponsibilitiesResidential Managers provide training at the facility, complete time and attendance for their employees, provide staff coverage and then evaluate effective solutions.Essential FunctionsIdentifies problems, evaluates alternatives and implements effective solutions.Ensures that Basic Living Skills are written in accordance with all standards and turned in within an appropriate timeframeProvides staff coverage and direct service duties as neededMonitors effective hand off communication at shift changeProvides training in the general orientation of the facility, policies and procedures, program operations and specific skill areasIs knowledgeable and applies Human Resources policies and procedures on a consistent basisObjectively completes employee performance evaluations on supervised staff and routes to Human Resources Department on a timely basisProvides staff with consultation and supervision individually and through group staff meetingsEnsures competence of staff to include ongoing compliance with Nurse Delegation Program and all AHS required trainings.Completes time and attendance within set timeframe given by payroll departmentDocuments in a timely fashion per AltaPointe policy and program proceduresCompletes all appropriate documentation for continuity of careDocuments in a clear and concise manner, services provided, individualized consumer response, and progress toward treatment goalsDemonstrates the ability to recognize the elements of a crisis state and takes a proactive approach to deescalate or resolve the situationEffectively collaborates with the treatment team members and outside sources in the delivery of clinical servicesSeeks supervision and consultation as neededAccepts and employs suggestions for improvementActively works to enhance leadership skills and provides positive, effective leadershipTreats consumers with care, dignity and compassionRespects consumer's privacy and confidentialityIs pleasant and cooperative with othersAssists consumers and visitors as neededPersonal values don't inhibit ability to relate and care for othersIs sensitive to the consumer's needs, expectations and individual differencesIs gentle and calm with consumers and familiesActively participates in Performance Improvement activitiesActively participates in AltaPointe committees as requiredCompletes assigned tasks in a timely mannerFollows AltaPointe policies and proceduresAttends regular workshops and in-serviceAny other duties as assigned by supervisor or designeeAdheres to professional code of ethics.QualificationsA bachelor's degree in a mental health service-related field with one (1) year experience in a direct mental health service-related field area.A bachelor's degree not in a mental health service-related field with two (2) years of experience in a direct mental health service-related field.High school diploma/GED with three (3) years of experience working directly in a mental health residential setting(s).Must possess a valid Driver's License. Must have proof of current liability insurance. Effectively demonstrates the application of adult specific competencies as outlined below, to be attained within (6) six months of employment.Knowledge of psychiatric disorders in the adult populationKnowledge of available community resourcesKnowledge of substance abuse treatment issues, developments and trendsKnowledge of Senior Adult issues for referral purposesKnowledge of cultural diversityKnowledge of behavior management, crisis intervention and interventions common to acute psychotic patients, as well as, to non-violent crisis intervention practiceKnowledge of educational methods appropriate to adults with psychiatric disordersSuccessful completion of MAC certificationKnowledge of all applicable community mental health standards (DMH, JC, Medicaid)Knowledge of utilizing the Electronic Health RecordSuccessful completion of Defensive Driving