BENEFITS ADMINISTRATOR NF-04.
DutiesServes as a Benefits Administrator under general direction of the Supervisory Systems Administrator. Determines system change requirements and coordinates with system contractor to initiate system upgrades. Coordinates with Benefit vendors to develop and implement electronic data imports and exports. Responsible for developing, implementing and maintenance of the web based benefits system. Is the main point of contact for field system users to resolve system access and operational problems. Develops and provides system training to users. Provides daily guidance to systems technicians and admin clerks, insuring that all duties are performed correctly. Has the authority to assign duties to them. Ensures data from DA 3473 and DA 3434 is entered daily to the database, that incoming documentation is imaged and distributed to action offices, and benefit transactions are processed on the system which cannot be processed by field HROs on Benefits On Line. Ensures action mail is sorted, imaged and distributed daily. Provides systems assistance to field HROs as needed and maintains system security.RequirementsConditions of employmentDirect Deposit and Social Security Card is required.Meet qualification/eligibility/background requirements for this position.A one-year probationary period may be required.Satisfactorily complete an employment verification (E-Verify) check.QualificationsResumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.A Qualified Candidate Must Possess The FollowingKnowledgeable of benefits work processes and system processing rules. Must have technical knowledge of Windows applications, Benefits Data System and security requirements. Comprehensive understanding of benefits administration, benefits program requirements and benefits system capability. Comprehensive technical knowledge of the benefits System and development of complex electronic data imports and exports. Ability to communicate effectively orally and in writing.In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":Experience determining system change requirements and coordinating with system contractor to initiate system upgrades. Experience coordinating with benefit vendors and insurance carriers to develop and implement electronic data imports and exports. Experience developing, implementing and maintaining of benefits systems. Experience as the main point of contact for field system users to resolve system access and operational problems.EducationEducation is not required for this position and will not be utilized in determining minimum qualifications or as a substitution for experience unless indicated in the vacancy. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please clickAdditional informationArea of ConsiderationThis job is open to the public.Manual Application OptionIf you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 11:59pm CST on 05/04/2026 to ensure timely processing.Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.PCS CostsPayment of Permanent Change of Station (PCS) costs are authorized based on a determination that a PCS move is in the Government's interest.Important Information Regarding Access to Certain Federal Facilities:Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See Your Application may be Considered for Multiple Opportunities:After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.Discover Your Path to SuccessBefore you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.Click this URL to view the kit: Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.