Software Engineer I (JavaScript, HTML)
About The Company:
USAA is a leading financial services company dedicated to empowering its members to achieve financial security through highly competitive products, exceptional service, and trusted advice. Our primary focus is serving the military community and their families, making us the preferred choice for this unique and valued segment. Our core values — honesty, integrity, loyalty, and service — guide how we treat our members and each other, fostering a culture of respect and commitment. We are proud to support active-duty military spouses by offering flexible work arrangements, including remote or hybrid options where applicable, to accommodate their unique needs. At USAA, you are invited to embrace a fulfilling career that not only advances your professional growth but also makes a meaningful impact in the lives of our members.
About The Role:
We are seeking a dedicated Software Engineer I to join our dynamic technology team. In this role, you will be instrumental in delivering best-in-class technology solutions that support enterprise-wide initiatives. You will engage in all phases of the software development lifecycle, including requirements gathering, system design, coding, testing, documentation, implementation, and incident response. This position requires a commitment to being in the office four days per week and is based in San Antonio, TX. Please note that relocation assistance is not available for this role. The ideal candidate will have experience with Salesforce Marketing Cloud and Salesforce Data 360, along with proficiency in Server-Side JavaScript (SSJS) and general web technologies. You will collaborate closely with cross-functional teams, participate in design reviews, mentor junior engineers, and contribute to continuous improvement initiatives. This role offers an opportunity to work within a flexible and supportive environment that values innovation and technical excellence.
Qualifications:
Bachelor’s degree or 4 years of relevant education and/or professional experience.
Minimum of 4 years of software development experience demonstrating strong technical expertise.
At least 2 years of experience delivering technology solutions across all phases of the software development lifecycle, including leading code and design reviews.
Proven hands-on experience with Salesforce Marketing Cloud, including Email Studio, Journey Builder, and Automation Studio.
Knowledge of Salesforce Data 360 architecture, setup, data ingestion, modeling, segmentation, and activation capabilities.
Expertise in Server-Side JavaScript (SSJS) for Marketing Cloud, including core libraries and platform best practices.
Familiarity with AI-first development approaches and leveraging AI tools is a plus.
Strong understanding of web technologies such as JavaScript, HTML, CSS, and JSON.Basic knowledge of cloud technologies and tools.
Experience with continuous integration and continuous deployment (CI/CD) pipelines for Salesforce development.
Proficiency with version control systems, particularly Git.
Ability to articulate technical challenges and solutions effectively.
US military experience or experience as a military spouse/domestic partner is desirable.
Responsibilities:
Design, develop, code, and test complex technical solutions aligned with business requirements.
Investigate and troubleshoot complex application and system technical problems and production issues.
Conduct comprehensive systems analysis to recommend and implement improvements in policies and procedures.
Prepare and install complex software solutions by defining system specifications, standards, and programming requirements.
Adhere to and promote best practices within the software development lifecycle.
Participate actively in design reviews and contribute to key system design principles and decisions.
Mentor junior engineers and provide peer code reviews to ensure code quality and adherence to standards.
Identify, measure, monitor, and control risks associated with business activities in accordance with risk and compliance policies.
Benefits:
Comprehensive medical, dental, and vision insurance plans.401(k) retirement savings plan and pension options.
Life insurance coverage.
Parental benefits and adoption assistance programs.
Generous paid time off including holidays and 16 paid volunteer hours annually.
Wellness programs supporting physical, financial, and emotional health.
Career path planning and continuing education opportunities to support professional growth.
Flexible work environment with hybrid options for eligible employees.
Equal OpportunityUSAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered to contribute their best.