Operations Analyst, Healthcare Research

Job Title Job DescriptionResponsibilities:Maintain feedback loop for Healthcares inner and external programs. Ensure feedback forms are completed post-project by both parties.Manage various delivery teams JobBook & NextWorkBench activities to ensure timely inclusion of financials and required documents.Provide back-up support as needed for various administrative and office rolesManages required training records, compliance requirements, basic background checks, and privacy policies (EphMRA, BHBIA, and client training tracking)Oversee various audit-based requirements for clients as neededManage the secure drive network to ensure compliance and minimize risk of client IPManage training-related administrative tasks such as calendar invitations and post-training feedback surveysRequired Skills:High School Diploma or higherProven experience managing / prioritizing multiple accountabilities simultaneously in a fast-paced environment with high levels of detail and demandCustomer service orientation: proven experience managing relationships to identify needs, understanding and/or translating needs into actionGeneral numeric aptitude/ financial skillsDetail Orientation: ability to balance a multitude of logistical requirements, key milestones and execution/coordination of tasksStrong oral/written communication skills: able to understand/interpret, clarify and confirm others communications/ requests; must be conciseProficient in MS OfficeCoordinating and tracking projectsUtilizing web-based software preferredExcellent time management, focused and efficientAbility to juggle several projects simultaneously, while prioritizing deadlinesComfortable working across departments and teamIf you dont meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one youre applying to!In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $50,000 to $55,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.Whats in it for you:At Ipsos, you will experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, and wellness benefits), a flexible workplace policy, and a strong collaborative culture. To find out more about all the great reasons to work at Ipsos, how we are making an impact around the world and more about our benefits and employee programs, please visit:Why Work at Ipsos | USCommitment to DiversityIpsos recognizes the necessity of building an inclusive culture that values each employees individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with insights that elevate their understanding of the world. This could not be fulfilled without Ipsos diverse employees who compile and analyze this datathey are the essence of who we are and what we do.We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with the code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.About the TeamThe Healthcare Service Line works with Pharmaceutical, bio-tech, medical device manufacturers and technology companies throughout the project lifecycle from early stage strategy, to launch of a new product, to product optimization. In addition to custom research, the healthcare Service Line also works on therapeutic centers of expertise in Oncology, Autoimmune, Virology and more.About UsIpsos is one of the worlds largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!Job InfoJob Identification 7576Job Category Operations Quality & ProcessLocations Chicago, IL, United States New York, NY, United States Norwalk, CT, United States Culver City, CA, United States San Francisco, CA, United States Washington, DC, United States Cincinnati, OH, United States Troy, MI, United States (Hybrid)